4 main bank branches in Half Moon Bay are open, after months of sporadic closures prompted by altering shelter-in-place guidelines and, at one web site, a COVID-19 case.Although banks are inspired by a surge in on-line banking because the begin of the pandemic, they’re hard-pressed to utterly substitute in-person transactions. For the Coastside, the place brick- and-mortar branches are fewer and farther between than elsewhere on the Peninsula, the handful of buildings in Half Moon Bay stay a lifeline for a lot of residents.There have been a minimum of three bank closures on the Coastside because the first shelter-in-place order took impact in March.
Most just lately, Wells Fargo quickly closed its Half Moon Bay department between Sept. 1 and Sept. three for deep-cleaning after an worker examined optimistic for COVID-19, in accordance with a spokesman. The shop has since reopened. It was the second suchclosure for the department because the early weeks of the pandemic.On March 19, U.S. Bank closed its Half Moon Bay department as a part of an effort to consolidate its operations, opting to maintain the Pacifica department open. The Half Moon Bay department reopened on June 22.Although open, operations in any respect native banks stay indefinitely altered. Plexiglass obstacles are erected. Indicators redirect clients to the drive-through window. And advisers spend extra time instructing clients how one can use their bank’s on-line platforms.In truth, banks have been investing closely of their digital instruments, including extra options month-to-month.About 70 % of all in-person transactions may be accomplished on the U.S. Bank cellular app, in accordance with Heather Kesner, the bank’s Bay Space spokeswoman.Regardless of the uptick within the variety of customers transacting on-line or on the app, many U.S. Bank clients nonetheless favor the personalised interplay with acquainted workers, particularly for delicate monetary issues. This was true early within the pandemic when clients got here into the branches with questions in regards to the federal authorities’s Small Enterprise Administration loans and mortgage reduction program, Kesner mentioned.
“We want customers to continue to have that trusted adviser in their local community that they’ve built a relationship with over the years as that go-to individual,” Kesner mentioned.