Bank of America (BofA) has undergone a significant online glitch leading to accounts demonstrating inaccurate balance level and in few instances as low as $0.
Many internet and mobile banking clients have achieved into the bank directly or via social networking channels such as Twitter to express their own issues.
BofA verified the accounts balances showing $0 is in reality an internet glitch and guaranteed the clients’ account data hasn’t been impacted.
In a written announcement, BofA said: “A number of our customers may now observe an erroneous account equilibrium in online or cellular banking.
“There isn’t any effect on their account and their data remains secure. We’re working to address it as fast as possible.”
The creditor has suggested that the affected customers to utilize other online approaches to see their accurate accounts.
BofA additional: “Clients can still view their current account balances by clicking the ‘individual account view’ or contact us (either via social or other means).”
there’s not any information regarding the amount of customers are affected by this glitch.
Additionally, few clients also stated they are not able to get their cash and not able to move their money from savings to checking account.
BofA on Wednesday asserted that it’s fixed the temporary screen issue.
In an email reply, BofA spokesperson Mark Pipitone stated: “The issue is fixed and account balances are restored.”