It’s been a brutal yr for the air journey trade, however Tampa Worldwide Airport simply obtained a bit of excellent information.The hub was named the second-best massive airport in America in J.D. Energy’s annual airport satisfaction survey, launched Tuesday. It tied for the respect with John Wayne Airport in Orange County, Calif., a number of factors behind Dallas Love Discipline Airport.Outdoors the large-airport class, just one different hub, Indianapolis Worldwide Airport, scored increased.The survey measured buyer satisfaction amongst greater than 26,000 North American vacationers between August 2019 and July. Greater than 30 p.c of respondents this yr mentioned their opinion of the air journey expertise has improved on account of airports’ dealing with of the coronavirus pandemic — a statistic J.D. Energy attributes to decrease passenger counts.“Compared to the pre-COVID-19 environment when most airports were running significantly over capacity, the lack of crowds and long lines is actually creating a very convenient experience for travelers right now,” Michael Taylor, J.D. Energy’s journey intelligence lead, mentioned in an announcement.Tampa Worldwide Airport persistently ranks excessive on such surveys; this was the sixth straight yr it’s made J.D. Energy’s prime 5. In March, the airport ranked alongside Dallas Love Discipline as one of the best North American airport of its measurement, in line with the trade group Airports Council Worldwide.Associated: Tampa airport planning employees buyouts, ‘three to 4 years’ for restoration“It’s a testament to our commitment to excellence and drive to serve our customers that we’ve managed to stay on top,” airport CEO Joe Lopano said in a statement. “I’m grateful to our team and our amazing community that makes this one of America’s favorite airports.”Nonetheless, it’s been a yr of battle.Because of the coronavirus pandemic, passenger site visitors at Tampa Worldwide Airport plummeted by 96 p.c in April. Over the summer time, the airport determined to push again greater than $900 in new building and provide employees buyouts geared toward lowering bills by $2.5 million. It expects to see a projected income shortfall of almost $76 million for the fiscal yr ending this month. Executives have mentioned they count on a full restoration to take three or 4 years.Alternatively, passenger site visitors slowly ticked again up over the summer time, hitting its highest level for the reason that begin of the pandemic on the Friday earlier than Labor Day. Associated: Tampa airport eyes tentative return to worldwide flightsSome airways have even made tentative overtures towards resuming worldwide flights, although worldwide journey restrictions stay in place.Tampa Worldwide has added 15 routes previously two months, a sign that the area stays a goal marketplace for leisure journey, the airport says in latest social media posts. These embrace new nonstop routes to New York, San Francisco, Los Angeles and different main cities. The newest new flights from Tampa: JetBlue routes to Richmond, Va., and Cancun, Mexico, each anticipated to begin Nov. 19.