America Airlines – Yorkshire girl with destructive Covid-19 take a look at barred from flying house from America
A mom has mentioned she is “furious” after her daughter was barred from flying again to the UK regardless of having a destructive coronavirus take a look at.
New guidelines requiring arrivals to take a destructive coronavirus take a look at as much as 72 hours earlier than departure and self-isolate for as much as 10 days after coming into the UK got here into impact at 4am on Monday.
Hannah Holland was making an attempt to journey from Philadelphia, the place she had been caring for her grandfather, to her house in Sheffield, however was barred from catching a flight from Chicago to Heathrow by American Airlines workers.
The 23-year-old had already paid 75 US {dollars} (£55) for an antigen take a look at, which is suitable in line with the UK authorities’s web site, however is now again in Philadelphia and unsure when she is going to have the ability to return house.
“I’m furious… even her luggage is missing,” Ms Holland’s mom, Valerie Monti Holland, 54, mentioned.
“The lady shoved a paper in her palms that listed testing centres in Chicago and a postcard a few accomplice in lodges who supplied discounted lodging.
“I don’t know the place we’re going to get the take a look at that they need again in time for her to ever fly out of right here.”
Ms Holland has been rebooked on to a different flight by American Airlines however is not sure if she is going to have the ability to supply a take a look at to board it throughout the 72-hour time constraints.
She mentioned the antigen take a look at was rejected as a result of it had 94 per cent accuracy, they usually wanted specificity of 97 per cent.
“We consider this was a misinterpretation by American Airlines and that the UK would have accepted it in Heathrow,” Ms Holland added.
An American Airlines spokesperson mentioned: “New UK government guidelines require all passengers travelling to the UK to produce proof of a negative coronavirus test.”
They added: “Sadly, on this event Ms Holland’s take a look at certificates didn’t meet the entire standards as outlined by the UK authorities mandate.
“The certificates didn’t specify the identify of the take a look at machine as required, and subsequently journey to the UK couldn’t be permitted as per authorities pointers.
“Caring for our clients throughout this tough time is our precedence. Our workforce have been actively making an attempt to succeed in Ms Holland to help previous to her rescheduled journey tomorrow.”
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