Aeromexico is the premier worldwide airline and flag service of Mexico. Utilizing a fleet of Boeing 787 plane, the airline reaches loads of long-haul locations throughout South America, Asia, and Europe. Lately, Easy Flying had the chance to fly the airline from Mexico Metropolis to São Paulo. Right here’s what we thought in regards to the expertise throughout the pandemic.
Aeromexico has two totally different Boeing 787 models in its fleet. The airline has each the smaller 787-Eight and the bigger 787-9. Whereas initially scheduled on a 787-8, a couple of months earlier than departure, Aeromexico upgraded the plane to a 787-9, which gives a greater expertise up entrance in comparison with the 787-8.
Aeromexico gives 36 enterprise class seats. Referred to as “Clase Premier,” the airline gives passengers a flat-bed providing. There are 30 seats between the primary two doorways of the plane. Behind the second set of doorways, there’s an intimate cabin of six seats.
The seats a reverse herringbone-style. That is a lot better than the 787-8, which is in a 2-2-2 forward-facing lie-flat choice. The reverse herringbone configuration is in a 1-2-1 configuration and gives loads of privateness.
On this flight, I used to be in seat 1J. Given the night departure time of the flight and the truth that I had are available in on a connecting flight with a comparatively lengthy layover in Mexico Metropolis, I selected this seat forward of time, so I might be served shortly after takeoff after which head to mattress.
The one draw back to some reverse herringbone configurations is that the footwell generally is a little tight. Up within the bulkhead, it didn’t really feel like I had far more room, however there was nonetheless loads of room for my ft and storage for my sneakers beneath.
The most effective factor about Aeromexico’s configuration is the quantity of space for storing. There was a big and deep storage panel the place the hand-held controller was positioned. That is additionally the place the headphone jack and common energy outlet was situated.
There may be additionally a smaller compartment, which was a useful spot to retailer issues like a passport and boarding cross in the course of the flight.
Proper up towards the aspect of the seat was a bit of gentle that turned on by pushing it open.
There was one other storage compartment within the armrest jutting up towards the aisle. There was a water bottle right here once I boarded.
The seat controls had been in an digital panel situated slightly below the place the storage cubbies are up towards the window. The most effective half about this was that it was responsive and intuitive, and it was not positioned able the place you’d by chance hit it midflight.
The seat itself is a extremely aggressive product and provided loads of privateness due to the aspect wings on the seat’s shell. I couldn’t immediately see anyone subsequent to me in row one, which isn’t one thing you get in different merchandise.
In lie-flat modes
The flight itself was as long-haul redeye, so getting an honest quantity of relaxation is paramount. On this configuration, I discovered it best to sleep on my aspect, as there was loads of room within the footrest, and the mattress was the right size for me.
If you’re taller than six ft, nevertheless, you may discover the configuration a bit of tight. Sadly, not a number of merchandise can be found that work nicely for tall passengers.
Ready at my seat upon boarding was a bedding set. I actually appreciated the pillow and blanket. Each felt plush and had been loads snug for the flight. Aeromexico packaged the blanket, pillow, and headphones in a single package deal.
The room for enchancment with this product could be the headphones. They had been fairly mediocre, which was high-quality since I used to be rewatching a movie I used to be already acquainted with, however positively less than par for a lot of worldwide enterprise class merchandise.
The amenity equipment, nevertheless, was implausible. It was well-stocked and had a number of helpful merchandise.
The pocket book was maybe the primary time I’ve seen one thing like that onboard an plane. The slippers had been a pleasant contact, which must be stocked in additional enterprise class amenity kits.
Regardless of the continuing well being disaster, Aeromexico provided pre-departure drinks. I chosen a glass of champagne. Different choices embody orange juice or water. So far as pre-departure drinks go, nevertheless, the pour was fairly small.
As a result of ongoing disaster, Aeromexico has suspended providing menus. So, not too lengthy after takeoff, in all probability about twenty minutes later, the meal service started with a spherical of drinks after which meals. Understandably, the flight attendants had been fast with their descriptions. I chosen a hen choice.
It gave the impression to be a grilled hen breast with a aspect of sauce, polenta, and asparagus. The hen gave the impression to be wrapped in a grilled ham. I bought a aspect of bread with it.
Meal providers have been consolidated throughout the board, so the entree, salad, and dessert had been all served on one tray, with the salad and dessert commonplace throughout choices. The salad was a backyard selection salad with bacon bits. For dessert, the airline provided tiramisu.
The pandemic has led airways to rethink their meal providers. Nevertheless, this isn’t essentially a foul factor as, on a redeye, I did recognize the effectivity of the service. Usually, meal providers with a number of programs in a number of providers can take upwards of two hours. Nevertheless, about one hour after takeoff, I used to be already placing my seat into the lie-flat place, which meant extra time to sleep.
The shortage of menus does imply, at occasions, you’re doing a bit of little bit of guessing as to what you’re consuming, however it’s a small element. Maybe Aeromexico may have a look at choices to offering the menu on the inflight leisure system as an alternative of passing out paper menus.
After an in a single day relaxation, I awoke simply over an hour earlier than departure. That is the place the service bought unusual. A number of flight attendants handed by me, wished me good morning, and I waited for the breakfast service. The cabin was comparatively quiet, and I didn’t hear the standard clang of silverware and dishes, so I assumed the service had not began.
Nevertheless, about 40 minutes after I awoke, I used to be feeling peckish with 30 minutes to São Paulo, so I flagged down a flight attendant and requested for breakfast. I used to be offered with strawberry crepes and informed the service had concluded earlier than I had woken up, which felt prefer it occurred a bit of too early within the flight.
The breakfast was gentle and tasted nice. I appreciated the way it was gentle, ethereal, and simple to wolf down in 15 minutes so the flight attendants may put together the cabin for arrival.
The inflight leisure system was on-demand, and there was an important choice of films and TV exhibits that may maintain folks occupied for a long-haul flight. The display was additionally massive and crisp, which reminds passengers of the trendy nature of this jet.
For some purpose, the WiFi was not engaged on my cellphone, however it’s obtainable for passengers. After making an attempt a few occasions, I made a decision to depart it’s for the flight since sleeping was a precedence for me.
I interacted with three flight attendants, all of whom had been very jovial and glad to have us all onboard the aircraft. Flying by the pandemic, there are two various kinds of flight attendants. The primary sort is grateful to have folks onboard the plane after months of ache and ache, which continues, they usually do their greatest to make passengers really feel welcome and protected. The second sort is extra upset in regards to the ongoing disaster, a bit of drained, and fewer enthusiastic to see passengers.
All of the flight attendants working this flight had been of the primary sort, making the long-haul flight an entire pleasure. Each flight attendant handled each passenger with respect and a constructive demeanor. Even once I requested for breakfast, the flight attendant was fast to supply the meal and even apologized that I might not have a number of time to complete it.
Flying throughout the pandemic
This was my first long-haul journey of 2020 and my first worldwide flight since a fast journey to Colombia on Delta’s Boeing 767-300ER in March. Coming in, I knew that Aeromexico had upped their cleansing requirements and likewise mandated masks for passengers.
I initially anticipated that sleeping with a masks could be uncomfortable and one thing I might not recognize. Nevertheless, I didn’t really feel that in any respect. You’ll be able to construct your self as much as it, in case you are nervous about sporting a masks, by sporting the masks or type of masks you plan to put on on an plane forward of time for comparatively first rate quantities of time.
Upon boarding, Aeromexico provided passengers a pump of hand sanitizer. I used to be anticipating a wipe or one thing in a bit of sachet, so I used to be not very ready for it, however I appreciated that it was on provide.
Worldwide journey will not be for everybody
If you’re a nervous flyer, I extremely suggest that you simply rethink long-haul and worldwide journey. Entry restrictions can change virtually in a single day, although I used to be fairly assured that Brazil wouldn’t alter its entry protocols. Many well being companies are urging folks to rethink their journey, or else to journey with sure safeguards.
Earlier than and after journey, I had ensured I might have the ability to quarantine and be examined, so if I did decide up the virus, I might not unfold it to anybody. The danger of viral transmission on an plane is mitigated by sporting masks and sanitizing or washing your arms, however issues like a meal service could make it tough to put on a masks for the whole length of the flight. Taking precautions is essential proper now, so take into account for your self and loop in any healthcare suppliers, associates, or members of the family who may be impacted by your journey on your plans and are available to a consensus. For some folks, saying no to long-haul worldwide proper now may be the most suitable choice.
The ultimate verdict
Flying Aeromexico is a superb expertise. As a SkyTeam airline with codeshare agreements and partnerships with Delta Air Traces and now LATAM, the service is a superb choice for flying to and from South America. Additionally it is not as pricey for anybody pursuing Delta standing as another choices and nicely worth it. There may be room for enchancment, together with a greater system for serving passengers’ breakfast within the morning and higher headphones, however it’s a nice choice. Regardless that the airline is working beneath Chapter 11 chapter safety, it’s nonetheless offering a superb product.
Have you ever flown on Aeromexico’s Boeing 787-9 enterprise class? What was your expertise like? Have you ever flown long-haul worldwide throughout the pandemic? Tell us within the feedback!