RIVERDALE, In poor health. (CBS) — Spotty mail service has individuals within the south suburbs fired up – and anxious concerning the vacation season.
They’re points that CBS 2’s Tara Molina first investigated months in the past. On Tuesday, she realized that COVID-19 outbreaks inside postal places of work might be accountable for these new delays.
In south suburban Riverdale, typically the mail comes each few days and typically individuals say they wait weeks.
And with lengthy strains contained in the Riverdale Put up Workplace, they are saying they’re accomplished ready.
Aquanetta and Jarvis Gutter have been strolling the identical Riverdale sidewalk for greater than 20 years. However not too long ago, they are saying their mail provider has not accomplished so.
“We’ve been having a problem with our mail service since about August,” mentioned Aquanetta Gutter.
And she or he mentioned she continues to be lacking checks, payments, and the particular costume she ordered to have a good time her daughter’s engagement.
“I didn’t get the dress,” she mentioned.
With the vacations developing, she mentioned me she doesn’t belief the U.S. Postal Service with these playing cards and packages both.
“People look forward to receiving those things,” Aquanetta Gutter mentioned.
That’s why she reached out to us. We have now investigated points like these of the Gutters since July, with individuals complaining about delayed or lacking mail in neighborhoods throughout Chicago and town’s surrounding suburbs.
“You’ll go and check at the Post Office and there’s a line that is outrageous, because everyone is checking for their mail,” Aquanetta Gutter mentioned.
So, what’s happening now? Molina requested USPS. She reached spokesman Tim Norman with among the issues we’ve heard in simply the previous few days – not simply from Riverdale, but additionally from locations like Rogers Park, Mount Greenwood, and Elk Grove Village. He mentioned COVID-19 instances have been an issue in any respect of these Put up Workplaces:
“The U.S. Postal Service has realized that there are staff on the Put up Workplaces talked about who examined constructive for the Coronavirus Illness 2019 (COVID-19).
“We’re within the strategy of reaching out to the native public well being workplace and can observe the steering they supply. We imagine the chance is low for workers who work at these places of work, however we are going to maintain our staff apprised as new info and steering turns into accessible.
“As you may know, below the Rehabilitation Act and the Privateness Act, particular worker medical info should be saved confidential and may solely be shared in very restricted circumstances. Subsequently, the Postal Service can’t share the names of any staff who’ve examined constructive for COVID-19 or additional specifics of their medical situation. The protection and well-being of our staff is our highest precedence.
“For our newest statements relating to COVID-19 go to https://about.usps.com/newsroom/covid-19/.
“We’re flexing our accessible assets to match the workload created by the impacts of the continuing Coronavirus (COVID-19) pandemic. We respect the endurance of our clients and the efforts of staff as circumstances change on a day-to-day foundation. We encourage clients which have a priority with their mail supply, questions on particular items of mail, and/or different service points to contact their native Postal station or our Shopper Affairs workplace at (312) 983-8403.”
However Aquanetta Gutter mentioned, “How long does it take if it’s been since August?”
U.S. Rep. Bobby Rush (D-Illinois) additionally spoke out about this concern after a few of our first studies uncovered widespread points. Rush’s workplace issued a brand new assertion on Tuesday, saying, “The Congressman is aware of the mailing issues that have resurfaced in his district and beyond and is taking the appropriate actions to address them.”
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