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Fintech revolution’s still not here a year into ‘open banking’ in Europe

When European lawmakers ushered in the era of “open banking” for consumers one year ago, both lenders and financial technology startups expected a sea change. For the first
time, banks would be required to share account data with competitors as long as customers gave their permission.

Politicians in the UK, where four banks control 75% of deposits, were particularly keen on the law’s goal of encouraging new entrants. But since the European Union implemented the rules, dubbed Payment Services Directive 2, Jan. 13 last year, banking in the UK looks pretty much the same.

HSBC Holdings, Barclays, Royal Bank of Scotland Group and Lloyds Banking Group show few signs of losing significant market share on current accounts, business loans, and
mortgages to the upstarts. Only four new banking licenses were issued in 2018, compared with 12 in 2017, according to the Financial Conduct Authority.

“The UK still hasn’t seen the hockey stick of growth in disruptive new players everybody was predicting,” said Anne Boden, the founder and chief executive officer of Starling Bank, a London-based digital bank with 400,000 account holders.

“Everybody was expecting PSD2 to happen and all these companies would be fighting with each other to provide services to customers.” Mastercard and Visa, as well as the longstanding lenders, continue to control the payment infrastructure. Indeed, these institutions are starting to go on the offensive by snapping up fintech firms.

On Dec. 27, Visa’s international subsidiary agreed to buy London-based cross-border payments firm Earthport for 198 million pounds ($252 million).
Even so, research released today shows that bankers at Barclays, RBS, and other lenders are anxious that in time the new payments law will shake up the industry. In a survey of 50
executives in Britain, a majority said the legislation will spur technology giants such as and Google to unveil their own retail banking services within the next five
years. More than 82% of those polled say their organisations are falling behind mobile banking players such as Monzo Bank, Starling Bank, and Revolut.

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The research was commissioned by Pepper, a mobile bank owned by Tel-Aviv based Bank Leumi Le-Israel.

In September, European regulators are scheduled to complete new technical standards that will set out precisely how banks must link their technology platforms to outsiders.
The hope is this process will truly cement open banking into place, said Starling’s Boden.

“What big banks have been asked to do is very difficult — they don’t necessarily have a commercial reason to do this, they’re being forced to by a regulatory big stick,” said Boden.

“But I do believe PSD2 and open banking will revolutionise the relationship between consumers and lenders. It just won’t happen quickly,” he added.


Mia Turner


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