Fintech firm ZEN is launching on 32 European markets in strategic partnership with Mastercard, to present customers and companies peace of thoughts in managing their cash and purchasing transactions.
Aside from a multi-currency present account mixed with Mastercard cost playing cards, ZEN gives unique advantages, together with engaging moneyback or 1-year extension of the producer’s guarantee for customers, in addition to lack of chargeback claims for entrepreneurs or funds immediately reaching their account for his or her purchasers’ on-line purchases. ZEN’s supply is accessible through the web transaction service and the cell app in a clear subscription model. Because of low prices, newest digital improvements and nice person expertise, this fintech instrument is completely suited to managing purchasing transactions, particularly within the booming e-commerce sector.
ZEN’s companies are actually obtainable in 32 international locations throughout Europe . With headquarters in Poland and digital cash license issued by the central bank of Lithuania, ZEN gives customer support in English and Polish, with extra languages to be added quickly.
Distinctive advantages and additional safety
Particular person purchasers can profit from the safety of their purchases as part of the ZEN Care package deal. It features a one-year extension of the producer’s guarantee for merchandise bought each on-line and offline with ZEN’s Mastercard card. As well as, if a grievance is important with the vendor, ZEN gives the patron with complete assist, mediating in resolving the scenario in order that the cash is returned to the patron’s account as quickly as potential.
Procuring with ZEN additionally means financial savings. Because of the moneyback supply, a right away return of even as much as 15% of the acquisition’s value to the patron’s account is accessible in over 100 accomplice shops, reminiscent of e.g. AliExpress.com or Reserving.com. Financial savings come additionally from the usage of multi-currency ZEN account, which gives clients with no overseas exchange fee throughout 30 currencies, e.g. when purchasing in overseas on-line shops or when withdrawing from ATMs all over the world.
Because of Mastercard’s tokenization know-how, ZEN gives digital funds through Apple Pay (all markets) and Google Pay (11 markets on the launch date).
Immediate funds and no chargebacks for entrepreneurs
ZEN’s supply for enterprise clients combines a present account and a web-based cost platform. Because of this distinctive association on-line sellers obtain funds from their clients as quickly as they pay. ZEN additionally helps all kinds of on-line cost strategies, giving customers selection and enhancing conversion.
Entrepreneurs, each on-line and offline sellers, can even profit from extra safety because of the dearth of chargeback claims from their clients. By default, in case of card transactions customers can submit such claims to their card issuer, producing potential prices to the vendor. This nevertheless doesn’t apply to ZEN’s enterprise clients, as a result of the fintech absolutely takes over the results of chargebacks.
Along with the above-mentioned advantages, entrepreneurs can even reap the benefits of all the weather of the providing for customers.
“As an entrepreneur running my own international, digital business, I have encountered many challenges while managing my finances with traditional banking solutions. It has been taking too much of my time, distracting me from growing my business. This experience has made me realize that there are more people like myself, who need a comprehensive, digital financial suite, which gives peace of mind in terms of managing their money and shopping transactions. This is how the ZEN concept was born. Our mission is to provide effortless fintech experience so that our clients can focus on what really matters” – says ZEN’s founder, Dawid Rożek.
Subscription plans to select from
ZEN gives its companies below a number of subscription plans. Two of them (€0.99 or €4.99 monthly) are devoted to customers and embody a cost card linked to a multi-currency account and the ZEN Care safety package deal. Enterprise purchasers in flip can select certainly one of 4 subscription plans, tailor-made to the corporate’s turnover or the necessity for frequent foreign money settlements (€9.99 – €499.99 monthly). ZEN fees every person with a month-to-month price, with the choice to cancel the subscription at any time. Every plan gives service limits inside which ZEN doesn’t cost any extra charges.
Strategic partnership to deliver innovation
ZEN is launching in strategic partnership with Mastercard. The worldwide chief works with the fintech startup not solely the sphere of funds, but in addition gives it with complete assist to speed up its worldwide growth. This contains entry to Mastercard’s progressive applied sciences and enterprise companions worldwide, in addition to to Mastercard’s consultants in product growth and advertising and marketing.
“Mastercard is partner of choice for fintechs around the world and we are delighted that ZEN has selected us to not only partner on leading product development, but also their launch and communications strategy. I truly believe that ZEN’s exciting new customer value proposition combined with a strong marketing strategy driven in partnership with Mastercard, will be a great success for the many people it serves” – says Raja Rajamannar, Chief Advertising and Communications Officer, Mastercard.
“Our partnership with ZEN is a great example of Mastercard’s holistic approach to cooperation with fintechs. We have been working with ZEN since the very begging, focusing on product development and market launch strategy. We offer Mastercard’s technology, know-how, experience and scale, while ZEN adds its creativity and agility. We believe that such a comprehensive corporate-startup cooperation has a great potential of bringing innovations in digital payments to consumers and entrepreneurs” – says Bartosz Ciołkowski, General Supervisor for Poland, Czech and Slovakia at Mastercard Europe.
The state of ZEN
ZEN gives wonderful person expertise because of newest applied sciences and a pleasant, easy-to-use interface. Handy customer support is supplied in digital communication channels. Because of a clear supply and a minimalistic person panel, ZEN brings order to purchasing and cash administration.
“ZEN is inspired by the culture of the Far East, where the concept of zen means peace of mind as well as the feeling of security and being in control. Our acronym of ZEN – zero-effort non-bank – stands for helping our clients to manage their finances effortlessly. Together with Mastercard we have built a suite of solutions that provides our clients with unique benefits and comprehensive protection, all with low costs and great user experience. I believe that with such a proposal we can compete with confidence to win the hearts of customers across Europe” – says ZEN’s founder Dawid Rozek.