An indication on a window at a Domino’s retailer in Brooklyn.
Domino’s Pizza has introduced that Kevin Vasconi, who joined the corporate as its CIO in 2012, will retire efficient October 2. Domino’s chief know-how officer, Kelly Garcia, will take over as the highest tech chief of the corporate, which has a $16 billion market cap.
Vasconi and Garcia, who additionally joined Domino’s in 2012 and have become its CTO final yr, have labored carefully collectively to show it into one thing of a poster youngster for the digital transformation motion. In a world the place software program is alleged to be consuming every thing, the corporate’s IT division has taken code and used it to redefine how individuals get to eat their favourite slices.
The division’s work has helped flip Domino’s into the world’s largest pizza enterprise when ranked by retail gross sales and has enabled it to continue to grow in the course of the Covid-19 pandemic whereas many different quick meals firms are struggling.
Your pizza’s within the trunk
Domino’s suite of 18 totally different digital-ordering platforms, overlaying every thing from digital assistants equivalent to Amazon’s Alexa to functions equivalent to Slack, makes it simple for individuals to ship in requests for meals with out having to set foot inside a bodily retailer. They’ll additionally decide up pizzas with out having to get out of their vehicles. The corporate’s “carside delivery service” lets a buyer use an app to sign they’ve arrived exterior a retailer. An worker can then come out and straight place the meals order into the trunk of the shopper’s car.
Kevin Vasconi, govt vp and CIO of Domino’s Pizza.
Contactless companies equivalent to this one in addition to different digital initiatives have helped Domino’s develop in the course of the Covid-19 disaster, with some three quarters of its U.S. gross sales now coming through digital channels. Within the second quarter of 2020, the corporate’s similar retailer U.S. gross sales grew 16.1% and its complete worldwide income rose 13.4% year-over-year, hitting $929 million.
Domino’s share price, which closed at $413.54 on September 23, has risen virtually 28% because the starting of April. The corporate lately stated its personal shops within the U.S. and people run by franchisees wish to fill 20,000 full- and part-time jobs to deal with rising urge for food for its merchandise.
Totally different reporting traces
Not like Vasconi, who reported on to Domino’s CEO Ritch Allison, Garcia will report back to Russell Weiner, the corporate’s chief working officer. Tim McIntyre, who heads communications for Domino’s, stated in an e mail to Forbes that Weiner has operations, advertising and marketing and different areas reporting to him and that “creating a cohesive team that also includes technology was the primary impetus for this reporting change.” (Domino’s declined to make both Vasconi or Garcia accessible for interview.)
McIntyre additionally stated within the e mail that no matter reporting traces, Garcia is taken into account a member of the corporate’s senior management workforce. In a press launch asserting the change, CEO Allison stated Domino’s was “extremely proud” to have the CTO take over the reins of the corporate’s 400-person IT division. The unit is being rebranded internally as “Domino’s Technology” to place even larger emphasis on its strategic position.
That position has undoubtedly influenced funding analysts’ views of the corporate’s stock. In a current report, Andrew Charles of Cowen & Co. raised his share price goal for Domino’s and hailed the “off-premise oriented, digitally-led business model” that had enabled it to “execute strongly” in the course of the first six months of the pandemic. It is going to be as much as Garcia to assist Domino’s repeat that efficiency within the equally difficult months that lie forward.