Home Depot – Sudbury letter: Home Depot makes a form and sudden gesture

Regardless of the pandemic, the Christmas spirit is alive and effectively in components of Sudbury.

As reported right here earlier, whereas purchasing on the Sudbury Home Depot for materials to construct a rocking horse for the very first Christmas of our latest great-grandchild, anyone in a gray pickup truck with a load of lengthy lumber was seen placing my parked, unoccupied automobile and inflicting virtually $3,000 in harm. As an alternative of doing the precise factor, the motive force left in a giant hurry.

Larger Sudbury Police had been known as and I’m instructed officers are investigating doable proof, reminiscent of gross sales receipts information and safety digital camera footage.

Though it’s clearly a no-fault incident, my insurance coverage firm insists on my paying the $1,000 deductible that they are saying is normal fare, even whether it is no-fault.

I used to be utterly stunned and immensely happy once I obtained an e-mail from the administration at Home Depot providing their regrets at what occurred of their car parking zone.

Though they’ve completely no duty or legal responsibility in such circumstances, they very generously and thoughtfully supplied to reimburse me the $1,000 deductible quantity, in addition to a $100 present card as a token of their goodwill.

What a considerate, beneficiant and utterly sudden gesture from certainly one of Sudbury’s extra common companies. It speaks extremely of Home Depot’s dedication to customer support and duty in supporting its shoppers and our neighborhood basically.

Hats off to Sudbury Home Depot and our honest thanks for turning a disappointing incident right into a Christmas present.

Simon Guillet

Sudbury