Citigroup has employed an government away from Wells Fargo to serve in a high operations and fraud prevention position for its shopper banking enterprise, the corporate introduced Thursday. Titi Cole will be a part of Citi’s international shopper banking management group in mid-August as head of worldwide operations and fraud prevention. She is going to exchange Aravind Immaneni, who left Citi in May, and report back to Jane Fraser, president of Citi and the CEO of worldwide shopper banking.
Titi Cole has held senior management roles at Wells Fargo and Bank of America. She is going to be a part of Citigroup in August.
“Titi is a dynamic, results-driven leader and 27-year industry veteran with a breadth of consumer banking and operations experience across products, lending and customer-centric transformation,” Fraser mentioned in an organization memo. “Importantly, Titi is a skilled people leader with a track record of developing and leading high performing teams.” Beforehand, Cole labored for Wells Fargo as government vice chairman and head of operations and get in touch with facilities for shopper and small-business banking. She additionally oversaw international enterprise features for all traces of enterprise, together with wholesale and wealth administration, and her obligations included enterprisewide modernization and enterprise transformation, Fraser mentioned. She joined Wells Fargo in 2015 as its head of shared providers for shopper credit score options. Earlier than becoming a member of Wells Fargo she led retail merchandise and underwriting at Bank of America and held an analogous retail banking management position at BMO Harris Bank. She started her profession at McKinsey & Co. She begins her new position at Citi on Aug. 17.