Consulting agency Rightpoint has appointed Damien Scott as managing director of its rising New York workplace.
Rightpoint focuses on design, expertise, and expertise, and has practically 40 staff in New York who primarily advise monetary providers establishments, together with huge gamers like Bank of America, Merrill Lynch, Morgan Stanley, JP Morgan Chase and Goldman Sachs.
In line with new managing director Damien Scott, the Covid-19 pandemic has accelerated the necessity for firms to adapt to a quickly altering and digital setting. One of many key modifications is going down within the shopper panorama, with a mess of research exhibiting that aspects resembling expertise, sustainability, on-line purchasing and objective are rising as modifications which can be right here to remain.
Singling out expertise as a key space of focus for Rightpoint, Scott mentioned, “The pandemic has made experience increasingly important in industries like banking, healthcare, and more – and these enterprises need to make changes today in order to support their customers and employees now and in the future.”“Consumers are for example becoming more digitally savvy and reliant on new technology, and changing their purchasing behavior. But enterprises are lagging behind. It is time to focus on delivering products, services, and experiences that deliver on today’s reality,” he mentioned.
That is the place Rightpoint is available in. From whiteboard to roll-out, the consulting agency helps purchasers revamp and tailor their expertise, by means of to the construct and implementation throughout operations. Throughout its 12-office footprint, the consultancy – since 2019 a part of US-listed Genpact – works with greater than 1 / 4 of Fortune 1000 firms.
Scott brings 20 years of expertise to his new position. Most not too long ago, he was the managing director of expertise for Genpact Digital in North America. Earlier than that, he labored for TandemSeven, the place he latterly was a vice chairman and previous to that head of the expertise consulting observe.
Earlier in his profession, Scott loved a decade with analytics software program firm FICO, the place he amongst others led the agency’s digital providers consulting observe.
He holds his new position alongside the place of director of worldwide progress markets. Rightpoint at present has over 700 staff working from 12 places of work, 4 of that are exterior america – in Australia, New Zealand, India, and the UK. Scott leads the agency’s worldwide progress methods, together with market entry into new international locations and driving the enlargement of current hubs.