Screenshot of a townhall assembly attended by high officers of Guardian Life Insurance coverage Ltd not too long ago
Guardian Life workers have adopted do business from home (WFH) services to proceed their enterprise operations throughout this pandemic
Guardian Life Insurance coverage Restricted (GLIL) stays some of the lively firms to offer insurance coverage companies amid the coronavirus pandemic.
Step one was to let individuals know that “Guardian Life is open for business” and all of the commitments made to the shoppers will probably be stored underneath any circumstances, says a press launch.
GLIL workers have adopted do business from home (WFH) services to proceed their enterprise operations throughout this pandemic.
Their ethos, “A promise is a promise” is mirrored by way of the help it has been offering to its prospects, companions, brokers, and communities.
Instruments akin to best-in-class conferencing platforms (Cisco Webex), computer systems, e-mail, telephone conferencing, and entry to inner networks are ensured for the staff with a secured Wifi community and a trusted digital personal community (VPN).
They’ve additionally shifted all their processes on-line and are paying out payments and claims on-line.
The claims crew fully revamped their course of and launched On-line Declare Submission (OCS) platform for on-line declare submission and settlement; this can be a first for the trade.
The retail enterprise has gone 100% paperless with the month-to-month enterprise closing occurring on-line with the digital collaboration of the underwriting crew.
” GLIL has all the time believed that making certain core competence is the important thing. We have now applied on-line comfortable abilities coaching for all the staff at the front and back workplace. Below the mission “Studying and incomes”, brokers throughout the nation are underneath digital coaching applications that can improve their abilities,” stated MM Monirul Alam, managing director and CEO of Guardian Life.