Taipei, March 17 (CNA) Two subsidiaries of Taiwan-based CTBC Monetary Holding Co. have not too long ago been named by Worldwide Knowledge Corp. (IDC) as one of many 20 finest banks and 20 finest insurers, respectively, within the Asia-Pacific area for this yr, with three main synthetic intelligence (AI) improvement tasks.
CTBC Financial institution, has received the popularity from the world-renowned science and expertise consulting and analysis institute for creating a facial recognition service for money withdrawals and an AI-powered chatbot, a conversational agent through which a pc program is designed to simulate clever dialog.
Taiwan Life Insurance coverage, in the meantime, has been acknowledged due to its “eClaim Blockchain,” which applies blockchain expertise to the insurance coverage claims course of, permitting prospects to transmit paperwork required for associated claims.
CTBC Financial institution is the one monetary establishment to have been acknowledged by IDC for six consecutive years. It’s also the one financial institution in Taiwan’s monetary sector chosen as the perfect financial institution within the Asia-Pacific area, in response to James Chen, president and CEO of CTBC Financial institution.
“As the most important industrial financial institution in Taiwan, CTBC Financial institution has been maintaining with the rising reputation of AI. In recent times, it has centered on the event of three main AI areas — laptop imaginative and prescient, NLP and dialog, and machine studying,” Chen mentioned.
“It has additionally established six platform techniques and has been making use of them to a variety of monetary services, receiving excessive recognition from IDC because of this,” he added.
One among its award-winning tasks, the chatbot, is a concrete instance of CTBC Financial institution’s utility of AI expertise to stop international cash laundering, Chen famous.
CTBC Financial institution has a complete of 115 abroad branches in 14 nations and areas world wide. To be able to successfully cut back the potential threat of cross-border cash laundering, CTBC Financial institution’s Regulation Compliance Division and its AI group are dedicated to the revolutionary improvement of regulatory expertise (RegTech), a brand new expertise that makes use of info expertise to reinforce regulatory processes, in response to Chen.
In the meantime, Taiwan Life Insurance coverage’s “eClaim Blockchain,” will permit prospects to make claims by filling in utility varieties at its official web site and authorizing hospitals to return medical info utilizing the blockchain expertise, avoiding the trouble of getting to go to and from the hospital to acquire proof of medical therapy, the corporate mentioned.
With the present unfold of COVID-19, using such expertise can cut back the chance of shoppers being contaminated with the coronavirus illness by lowering their journeys to the hospital.
The insured may also view their private medical info on-line at any time, making it a transportable and helpful medical file for straightforward self-management, as they will take it with them after they switch to totally different docs or hospitals, and use it for reference throughout medical consultations, in response to the corporate.