Across the third of each month, Walter Lachman receives a verify within the mail from the German authorities. The cash means each survival and justice for the 92-year-old Holocaust survivor, who was despatched to a focus camp at age 14.
In August, although, the reparations verify didn’t arrive on the third. Or the 4th. Or the fifth. Both Lachman or his caregiver checked the mailbox at his Laguna Niguel house daily. It’s an arduous journey for a self-described “old guy” who makes use of a walker to get round and switches to a wheelchair for longer distances.
“I said, ‘Maybe it’ll come tomorrow’,” Lachman mentioned. “And it didn’t come tomorrow. … I need the money. I have no other income except for Social Security. I depend on that money I get from Germany.”
It lastly arrived, eight days late, making Lachman certainly one of tens of hundreds of individuals whose lives have been affected by the continuing chaos within the U.S. Postal Service. Positive, there are issues that the weakened company received’t be capable of deal with tens of millions of mail-in ballots, which may wreak havoc on the final election. President Trump is already elevating the alarm as a method of halting widespread voting by mail.
Walter Lachman, 92, at his house in Laguna Niguel. He counts on receiving a verify from Germany across the third of each month.
(Luis Sinco / Los Angeles Instances)
However the election isn’t till November. And there’s greater than sufficient real-time postal ache to go round, since Postmaster Common Louis DeJoy started instituting cost-cutting measures in July. DeJoy has since put the brakes on any new cuts — together with slashing time beyond regulation, ripping out mail-sorting machines, eliminating blue mailboxes that grace so many road corners. The injury, nonetheless, has already been completed.
Vital prescriptions are being delayed, putting many People’ well being in jeopardy. New bank cards, lease checks, stimulus funds from the Inner Income Service — all have been stalled. Small-business homeowners who promote items by way of Etsy and EBay are being hammered with buyer complaints as a result of packages don’t arrive when promised.
Elected officers have been inundated with issues from constituents. Rep. Judy Chu (D-Monterey Park) has acquired practically 300 particular person complaints and practically 5,000 letters that have been a part of an organized marketing campaign.
Paul Shevlin, a USPS worker, demonstrates in Pasadena towards Postmaster Common Louis DeJoy’s service adjustments throughout the U.S. Postal Service earlier than the November common election.
(Irfan Khan / Los Angeles Instances)
“This is a matter of life and death,” she mentioned.
Rep. Jimmy Gomez (D-Los Angeles) mentioned he’s acquired 109 particular person complaints in regards to the USPS since July.
Practically 350 readers responded to a Los Angeles Instances request for details about their experiences with the Postal Service; of these, 87% mentioned they’d observed a slowdown in mail supply in latest weeks, and 13% mentioned they’d seen mailboxes eliminated or disabled throughout the identical interval.
Christine Kneeland is amongst those that reached out to The Instances. The 73-year-old lives outdoors of tiny Sutter Creek in Northern California. She’s been paying on a life insurance coverage coverage faithfully for the final 30 years or so. However in July, her insurance coverage agent referred to as her with dangerous information.
The $100,000 coverage had been canceled as a result of she hadn’t paid her May and June premiums — which had been despatched to her through the Postal Service.
Kneeland spent seven weeks — a time of utmost anxiousness, she mentioned — to get the issue resolved. Then, in August, after driving slightly over a mile to her mailbox, she discovered two premium notices inside. One was dated May 16, the opposite June 16.
“And here I am getting them in August,” she mentioned. “I was so angry.”
She photographed the envelopes and despatched the pictures to her agent. When she contacted the small put up workplace in Sutter Creek, she mentioned, she was informed that hers was removed from the one downside and that some individuals had waited 40 days for packages.
“It’s very, very annoying to have your life insurance canceled during a pandemic,” Kneeland mentioned. “It’s $100,000, which I’m sure my husband would want if I were to die during the pandemic. Of all times to have something like this happen! It was just absolutely frightening.”

Postal worker Toni Givens Lewis waves to automobiles honking in help throughout a rally in entrance of the Beverly Boulevard Bicentennial Station put up workplace in Los Angeles.
(Myung J. Chun / Los Angeles Instances)
A Los Angeles County girl mailed a lease verify to her landlord on June 28. She’d despatched it a few days early as a result of she thought he can be fearful about getting it on time. He lives about 60 miles away.
However on July 8, she realized that the verify hadn’t cleared. So she reached out to her landlord. He mentioned he had but to obtain it. When it lastly arrived, it was postmarked July 11, practically two weeks after she had mailed it.
“Because of the slowdown, it caused weird things with him,” mentioned the girl, who requested anonymity as a result of she doesn’t need to jeopardize her job. “He thought I was lying to him, that I hadn’t sent him the check.”
Among the many most regarding outcomes of the Postal Service disarray is the slowdown within the supply of prescribed drugs. An Axios-Ipsos ballot launched on Aug. 18 reported that almost one in 5 People had acquired treatment by way of the mail within the earlier week and “one in four of these (5% of all Americans) experienced a delay or non-delivery.”
The Division of Veterans Affairs’ mail-order pharmacy alone “processed 119.7 million outpatient prescriptions in fiscal year 2016,” the latest figures on the company’s web site. That accounts for 470,000 prescriptions crammed every day. An estimated 80% of the outpatient prescriptions crammed by the VA are offered through mail order.
Gomez, the Los Angeles congressman, mentioned he takes prescription blood strain treatment.
“I’ve been getting it through the mail. I have just a few pills left,” he mentioned in an interview. “So I went to the pharmacy instead. I couldn’t afford it not getting to me on time. I was just worried. I didn’t take the chance. … People rely on the mail to be consistent. It’s a mess.”
Richard Littlestone is certainly one of many veterans affected by the slowdown in mail supply. He’s 96. He graduated from West Level and served within the Military for 32 years, by way of three wars. After leaving the navy in 1975, he went on to UCLA, the place he acquired his second grasp’s diploma and finally retired as affiliate director of the computer systems and data techniques program within the Graduate Faculty of Administration.
Lately, he receives all of his medicines by way of the mail from the VA; every package deal comes with a monitoring quantity. He’s had a coronary heart assault and a coronary heart valve alternative and a couple of stents implanted. He has problem strolling “just even around the house. I can’t walk outside anymore,” he mentioned.
All of which makes constant mail service crucial.
Among the many Pacific Palisades resident’s medicines is a nasal spray that helps him breathe, one he describes as “very important.” In early August, he ran out.
Littlestone acquired it 10 days after it was mailed and eight days after the U.S. Postal Service acknowledged receiving it. It arrived on the Pacific Palisades put up workplace on Aug. three however wasn’t delivered till Aug. 10.
“They held it up for over a week,” Littlestone mentioned. “Had it been something that really was vital to me it could have resulted in death. Which I wouldn’t be surprised has happened to some other veterans.”
Tyler Bee in his condominium in Hollywood. Bee is HIV-positive and struggles with despair. He will get his prescriptions by way of the mail, and a few have been caught within the USPS system for over a month.
(Brian van der Brug / Los Angeles Instances)
Tyler Bee’s prescriptions disappeared someplace within the postal system for 39 days.
The 44-year-old is a therapeutic massage therapist and aesthetician, though he’s given barely a facial or a therapeutic massage because the pandemic struck. He lives in Hollywood. The Stroll of Fame runs down the sidewalk in entrance of his condominium constructing. The crowds beneath assist him really feel much less alone throughout these tough days of isolation.
And he has been HIV-positive since 2008. On July 12, the Kaiser pharmacy in Livermore shipped him a 90-day provide of his medicines: Triumeq for HIV and an antidepressant referred to as Trazodone. They didn’t arrive.
On Aug. 1, he filed a declare with the Postal Service. Then he referred to as. The postal employee on the telephone “was phenomenal,” he mentioned. She informed him the package deal was caught someplace outdoors of Oakland. Nonetheless the medicines didn’t arrive. He referred to as Kaiser, which reauthorized his prescription; that course of took a number of days.
Bee emailed Rep. Adam Schiff (D-Burbank), who informed Bee’s story at an Aug. 18 information convention. Bee paid shut consideration to the Senate and Home hearings, throughout which members of Congress grilled DeJoy on his company’s failings.
The lacking meds lastly arrived Aug. 20. On the plus aspect, Bee retains a backup stash. On the minus aspect, he used all of it up. When he acquired all the way down to his final 4 drugs, he mentioned, he began skipping a day between doses. In all, he missed a number of days of treatment.
“I’ve always had an emergency supply in case there was the end of the world, the apocalypse, some evil force in the world destroying our mail system,” Bee mentioned. “I never thought it would be our own government.”
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