PETALING JAYA: Capitalising on the financial uncertainties brought on by the Covid-19 pandemic, scammers are trying to con Malaysians who may be in want of a monetary lifeline.
Banks have been warning of syndicate members impersonating as bank officers and sending messages through cell numbers or social media platforms to supply “loans and financial relief” to unsuspecting victims.
Between January and August this yr, the Malaysian Communications and Multimedia Fee (MCMC) resolved 437 out of 515 complaints on spam Brief Message Service (SMS), together with loan scams.
MCMC mentioned it considered the problem critically and would direct telecommunication firms to dam spam numbers instantly upon receiving complaints from the general public or requests from the related enforcement businesses.
“MCMC’s assertiveness in addressing these points is to make sure that the curiosity and security of customers are protected.
“To make sure that customers aren’t deceived by spamming actions, they’re suggested to at first lodge a police report in order that an investigation can proceed relating to the matter.
“MCMC will present help within the type of technical experience to the police when required, ” MCMC informed Sunday Star.
Other than that, customers might additionally utilise the police’s “Semakmule” portal through the hyperlink https://ccid.rmp.gov.my/semakmule/ to keep away from changing into a fraud sufferer, mentioned MCMC.
The federal government’s sebenarnya.my portal, which can be utilized to verify the authenticity of stories content material, additionally has a bit known as “Waspada” to remind customers of the most recent fraudulent ways.
“Customers are suggested to be vigilant and properly knowledgeable on their rights and legal guidelines when contacted by any particular person or occasion, whether or not through SMS or social media.
“The power to evaluate the accuracy, perspective and validity of any communication obtained is without doubt one of the competencies that anybody ought to at all times put together themselves for within the face of such conditions, ” mentioned MCMC in its assertion.
In the meantime, a Fb spokesperson mentioned aside from encouraging customers to report any suspicious exercise, it additionally invested closely in strengthening its know-how to maintain scams away from the platform.
At the moment, Fb has over 35,000 folks engaged on security and safety points throughout the corporate, greater than thrice as many it had in 2017, the spokesperson mentioned.
“This year, people all around the world have become more reliant on technology to stay connected with communities, families and friends, ” mentioned the spokesperson.
“Sadly, cyber criminals know this and want to exploit it, which is why it’s extra necessary than ever that anybody utilizing an internet service stays vigilant in opposition to phishing assaults and different safety scams.
“Fb additionally has a zero-tolerance coverage on scams and at all times takes instant motion to take away unlawful actions on our platform.”
Affiliation of Banks Malaysia (ABM) government director Kalpana Sambasivamurthy additionally cautioned the general public to be vigilant in opposition to scams involving purported bank brokers in helping the affected segments to acquire focused reimbursement help.
“Our member banks do not appoint nor engage third parties to assist bank customers in obtaining targeted repayment assistance, ” she mentioned.
ABM inspired bank prospects to contact their banks instantly to debate their reimbursement choices or for verification, mentioned Kalpana.