MortgageCountry recognized a spot within the trade, dominated by massive unbiased mortgage bankers and monetary establishments after the monetary disaster, which has considerably elevated the patron value of a mortgage. The corporate says the first cause for rising shopper value is the trade’s reliance on a big exterior gross sales infrastructure, absorption of mortgage brokers, and company expense allocations all through the banking trade.
MortgageCountry invested a considerable period of time arriving at a long-term know-how technique that it hoped would set it other than opponents. Their vendor due diligence and planning course of was in depth, based on MortgageCountry, which entailed shut collaboration with DocMagic’s eClosing group to fine-tune the method from begin to end.
Shoppers instructed MortgageCountry they discovered the method intuitive, speedy and clear by offering the entire closing paperwork effectively forward of closing. Shoppers additionally said that the method was far more snug than their prior experiences as a result of they have been in a position to overview and signal the closing paperwork with out the stress of somebody trying over their shoulder, they usually valued the flexibility to signal on their very own time with out a inflexible schedule.
The corporate applied a technology-forward, intuitive, and client-centric lending platform that meets shoppers in every single place and wherever, and is complemented by a devoted shopper expertise group of trade gurus which are out there to talk six days per week, 12 hours a day. MortgageCountry says it has discovered the best stability between know-how and repair to alter the best way shoppers take into consideration the mortgage course of.
As well as, MortgageCountry said that it adopted a totally distributed enterprise model from the outset – a key ingredient of its development technique. MortgageCountry is operating its enterprise just about and far more affordably, avoiding the overhead required to accommodate workers in company places by implementing a 100% browser-based know-how that’s accessible from wherever, anytime and any machine with an web connection.
MortgageCountry believes its workers ought to work the place they need, when they need and the way they need. This affords MortgageCountry the flexibility to rent probably the most gifted associates with out geographic limitations.