KUALA LUMPUR: Bank Islam Malaysia Bhd is encouraging clients to expertise its newly enhanced digital service platform Digital Account Opening (VAO), which permits them to open chosen bank accounts on-line at their comfort.
In an announcement, the bank stated It contains Bank Islam’s Fundamental Saving Account, Qard Saving Account and Al-Awfar Funding Account. This hassle-free answer is part of Bank Islam’s digital transformation initiative that goals to widen banking entry, save clients’ time by means of a simplified software course of, in addition to saving prices and selling environmental consciousness by going paperless.
Chief government officer Mohd Muazzam Mohamed stated: “This digital account opening initiative goals to deliver higher comfort and value to clients, on the identical time shaping the way forward for banking.
“For the reason that launch of the VAO in February 2018, now we have obtained a mean of practically 2,000 account openings by means of the platform each month, thus considerably lowering queues and over-the-counter account openings.
“Inspired by the help obtained from the market, the bank is growing a seamless account opening through our GO by Bank Islam cellular app quickly. Keep tuned to our upcoming digital innovation, promising simplicity on the go.”
VAO has revolutionised the normal time-consuming account opening process with clients solely needing to fill in an e-form on VAO’s web site at https://vao.bankislam.com.my/.
As soon as the finished kind is submitted, clients want to go to the popular Bank Islam department and skip the queue to finish the verification course of.
Transferring ahead, the bank will likely be introducing a non-face-to-face function for the account opening course of in VAO to deliver added value to its current clients in addition to appeal to new ones. Its introduction, anticipated to go reside as early because the third quarter of 2020, will streamline present procedures by eradicating redundancy within the verification course of, it stated.
“Through VAO, Bank Islam is keeping abreast of the demands of our customers and today’s digital trends. Hence, we are constantly innovating to revitalise customer-centric initiatives, making banking services for our customer simpler, smarter and more flexible. It is important as the world is adapting to the impact of Covid-19, ” Mohd Muazzam added. — Bernama