The Reserve Financial institution of Zimbabwe has suggested banks to shut down their branches in the course of the Coronavirus 21-Day lockdown.
In a letter to the monetary establishments as we speak, the RBZ mentioned visits to branches will solely be for distinctive emergency conditions.
The banks have additionally been directed to not enhance any transacting charges and to make sure that all digital technique of cost stay working.
CIRCULAR TO BANKS, MICROFINANCE INSTITUTIONS AND PAYMENT SERVICE PROVIDERS NO. 02-2020/BSD: PROVISION OF LIMITED ESSENTIAL BANKING SERVICES
1. Following the announcement by His Excellency, the President, of a 21-day lockdown efficient 30 March 2020, all banks, microfinance establishments and cost service suppliers will probably be required to offer restricted important providers as follows:-
a) Offering uninterrupted entry to on-line banking and cost providers, together with level of sale, worldwide transactions, RTGS, cell banking, cell cash funds and remittance providers, to advertise crowd containment and social distancing;
b) Issuing applicable communication to clients on out there digital supply channels;
c) Suspension of all will increase in financial institution expenses on digital transactions, together with those who had already been communicated to clients, however not but effected;
d) Utilising info expertise to make sure social distancing when delivering providers and interacting with stakeholders;
e) Sustaining information of all individuals who might, in distinctive circumstances of emergency, bodily entry a financial institution/department and to facilitate tracing of such individuals, ought to the necessity come up;
f) Activating enterprise continuity and contingency plans, together with name centres to cope with points, as they happen;
g) Selling excessive requirements of hygiene to mitigate in opposition to any doable transmission, together with disinfecting floor areas, offering alcohol- based mostly hand sanitizers, working water and cleaning soap for employees and clients; and
h) Intently monitoring developments and responding accordingly.
2. For the avoidance of doubt, financial institution branches, businesses, banking halls and bureaux de change will probably be closed. Nonetheless, preparations could also be made, in distinctive circumstances of emergency, to bodily go to a financial institution.
3. It’s suggested that the Financial institution’s communication of 27 March 2D20 relating to publication of monetary statements and submission of different experiences to the Financial institution Supervision Division will proceed to use. Nonetheless, loans and deposits returns needs to be submitted fortnightly as a substitute of weekly.
4. The Financial institution stays out there to offer the mandatory help for supply of the restricted important banking providers in the course of the lockdown interval.
For Registrar of Banking Establishments
President Mnangagwa introduced a complete lockdown on 27 March 2020 in an effort to scale back the additional unfold of Coronavirus within the nation. The nation thus far has 7 confirmed circumstances and 1 loss of life.