BBVA is presently making these gives out there and can monitor the continued state of affairs surrounding COVID-19 with the intention to enact an finish date. Charges shall be refunded at BBVA’s discretion. All loans are topic to approval, together with credit score approval.
Earlier, and nonetheless ongoing, gives made out there by BBVA on March 13 included:
- Deferred and extension funds on current client and small enterprise loans and bank cards
- Waived and refunded ATM charges
- Penalty-free CD withdrawals, for CDs opened previous to March 1
All accounts are topic to approval, which can embrace credit score approval. For questions on accounts and to talk with a phone banking agent, prospects can contact 844-BBVA-USA. For questions on mortgage deferrals and extensions, prospects can contact 844-222-3862. BBVA USA representatives shall be out there 8AM – 6PM CST, Monday by Friday.
On March 20, the financial institution additionally introduced that it might be closing most of its 637 department lobbies and as a substitute serving prospects by its drive-thrus as a proactive measure to guard the well being and well-being of consumers, workers and communities, in addition to do its half to restrict the unfold of the coronavirus COVID-19. 5 % of branches will function with restricted foyer hours three days every week. These are branches and not using a drive-thru and are situated greater than 10 miles from the following closest BBVA location.
The financial institution can be encouraging prospects to make the most of BBVA’s award-winning cell app to deposit checks, switch funds, make invoice funds or ship home or worldwide wires, amongst different functionalities.
The financial institution continues to work with its essential response groups, suppliers and distributors, to keep away from interruption to financial institution operations and to proceed offering service to its prospects.