NatWest, which may hint its historical past again to the 1650s, hoped the creation of its mobile-only banking arm final 12 months would launch it into the 21st century.
The debut of Bó in September got here as new digital banks equivalent to Monzo and Starling have been profitable over tech-savvy and youthful clients, a lot of whom have been rejecting the outdated, established banks after the monetary disaster.
Bó, a flagship digital venture from NatWest’s father or mother RBS, was final week being promoted by a number of Instagram influencers, who shared photos of its eye-catching yellow card nestled amongst their morning lattes, shoe cabinets and freshly lower flowers alongside the catchline #wearebo.
Nonetheless, Cash has learnt of a sequence of issues with the financial institution, from the way it handles delicate buyer information
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