by Hal Wentworth, Senior Vice President for Retail Banking at Neighborhood Financial institution NA At Neighborhood Financial institution, NA, the protection and luxury of our prospects, workers and communities will all the time stay our prime precedence. We’ve been intently monitoring updates and proposals from the Facilities for Illness Management (CDC) in regards to the evolving scenario of COVID-19 (coronavirus). Based mostly on the present info offered, we’ve made the proactive resolution to shut all department lobbies and function solely by way of our accessible drive-thrus, beginning Thursday, March 19. Branches with out drive-thru capabilities will shut briefly. All department lobbies will probably be accessible by appointment solely, together with areas with and with out drive-thru. Neighborhood Financial institution, NA, has branches throughout Vermont.
A very powerful motion we are able to take proper now could be to be proactive and precautionary. We perceive the very important significance of our prospects gaining access to their accounts. We encourage prospects to proceed checking cbna.com for updates as we hope to broaden hours of operation at drive-thru areas based mostly on workers availability. Foyer appointments might be made by calling the department or e-mailing [email protected]
We’d prefer to remind prospects that our ATMs and safe night time depositories can be found. Moreover, our on-line, cellular and telephone banking choices will permit you the comfort of banking from residence.
- Our on-line and cellular banking instruments present 24/7 digital account entry and the power to switch funds, test account balances and exercise, pay payments and extra.
- If prospects aren’t enrolled but in on-line or cellular banking, they’ll go to cbna.com or contact us for help.
- Our Buyer Service might be reached at 1-866-764-8638, Monday by way of Friday from 8am to 6pm (EST).
- Prospects can apply to open a private deposit account or apply for a private mortgage on-line at cbna.com.
We are going to proceed to intently monitor updates and proposals from the CDC and different native, state and nationwide authorities. Common updates will probably be shared with our prospects and workers, together with once we could return to common operations.
We consider this resolution is each conservative and prudent contemplating the present info the CDC has offered about COVID-19. We respect our prospects’ continued help and understanding on this tough time of uncertainty. Collectively, we are able to all do our half to assist shield our native communities.