Neighborhood Financial institution, N.A. will shut all department lobbies and function solely by out there drive-thrus beginning Thursday, because of the evolving state of affairs of COVID-19.
Branches with out drive-thru capabilities will shut quickly. All department lobbies will probably be out there by appointment solely, together with areas with and with out drive-thru.
“Crucial motion we will take proper now could be to be proactive and precautionary,” Hal Wentworth, Senior Vice President for Retail Banking at Neighborhood Financial institution N.A. “We perceive the very important significance of our prospects gaining access to their accounts. We encourage prospects to proceed checking cbna.com for updates as we hope to broaden hours of operation at drive-thru areas primarily based on employees availability.”
Foyer appointments could be made by calling the department or e-mailing [email protected]
“We’d wish to remind prospects that our ATMs and safe evening depositories can be found. Moreover, our on-line, cellular and cellphone banking choices will enable you the comfort of banking from house,” Wentworth mentioned. “Our on-line and cellular banking instruments present 24/7 digital account entry and the flexibility to switch funds, test account balances and exercise, pay payments and extra. If prospects aren’t enrolled but in on-line or cellular banking, they’ll go to cbna.com or contact us for help.”
Buyer Service could be reached at 1-866-764-8638, Monday by Friday from eight a.m. to six p.m.
Prospects can apply to open a private deposit account or apply for a private mortgage on-line at cbna.com.
“We’ll proceed to intently monitor updates and proposals from the CDC and different native, state and nationwide authorities. Common updates will probably be shared with our prospects and employees, together with once we might return to common operations,” Wentworth mentioned.
“We imagine this choice is each conservative and prudent contemplating the present data the CDC has supplied about COVID-19. We admire our prospects’ continued help and understanding on this troublesome time of uncertainty. Collectively, we will all do our half to assist shield our native communities.”