A DBS government stated that the app can remind individuals about charge and loan funds, which might assist enhance their cash administration
By Kao Shih-ching / Employees reporter
DBS Bank Taiwan (星展台灣) yesterday launched a revamped on-line banking platform, dubbed DBS Digibank, in a bid to offer wealth administration purchasers with extra customized providers and a extra partaking person expertise on cellular gadgets.
The bank this 12 months commissioned a staff of about 300 individuals from Taiwan, India and Singapore to enhance its cellular banking platform to fulfill rising demand for cellular banking providers, the bank advised a web-based media briefing.
“Not only young consumers prefer using online banking services. We found out that among our clients aged 61 to 70, 11 percent prefer using online services, even higher than the 8 percent among users aged 21 to 30,” DBS shopper banking managing director Seraph Solar (孫可基) stated.
Picture courtesy of DBS Bank Taiwan
A survey performed amongst 400 wealth administration purchasers confirmed that Taiwanese shoppers are most involved that on-line banking providers be tailored for them, that transactions could be accomplished shortly and simply on the digital platform, and that their information is stored protected, the bank stated.
The brand new app addresses these issues, because it permits individuals to customise the interface and prioritize features for transactions they often conduct, similar to international exchange, Solar stated.
Individuals can set reminders for the app to remind them about charge funds, loan funds, cash transfers or different objects, which might enhance cash administration, he stated.
The app remembers accounts that customers usually switch cash to, DBS stated.
It additionally permits customers to share info with pals through social networking apps similar to Fb or Line, the bank stated.
For wealth administration purchasers who even have a DBS bank card, they will routinely switch to its DBS Card app with out having to log in once more, which saves time, it stated.
With the launch of the cellular banking providers, DBS expects the variety of transactions through its cellular banking app to develop 5 p.c at the very least within the first 12 months, DBS normal supervisor Lim Him-chuan (林鑫川) stated.
“Currently, 69 percent of transfers and 60 percent of foreign exchanges are conducted on DBS’ online banking platforms,” Solar stated.
“We expect clients to purchase funds at our online platforms more in the future,” he stated, including that the speed is at present 50 p.c.
General, the bank expects the ratio of on-line transactions to rise to 80 p.c, he stated.
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