Finanteq, a software program and consulting agency that focuses on digital banking options, not too long ago launched a brand new program for banks.
Andrzej Sierpiński, managing director at Finanteq, said:
“The variety of [physical] financial institution branches has been lowering for years. However because of the COVID-19 disaster, many organizations have closed branches utterly. To assist banks in overcoming the disaster we’re providing two of our options freed from cost until the top of the pandemic.”
Sierpiński confirmed that the options could also be carried out simply and can purpose to switch brick-and-mortar places with a completely operational digital-only banking platform.
One in all Finanteq’s principal options, the Pocket Department, serves as a distant channel for banks. It would purpose to supply the help they require as they wrestle to deal with main challenges, following the Coronavirus (COVID-19) outbreak.
Pocket Department permits clients to entry banking providers by audio, video, or textual content chat.
The platform has been developed for cell and internet or desktop-based functions.
Finanteq’s second product known as Extentum. It’s described as a no-code instrument for extending digital banking capabilities. Banks will be capable to combine new options with out having to introduce up to date variations of their internet and mobile-based programs. The answer could also be used to digitize regular banking processes that have been solely accessible when clients would go to a bodily department.
Financial institution clients will likely be searching for methods to make changes to quickly altering monetary circumstances, as a result of Coronavirus disaster. Pocket Department goals to supply the help folks want by chat, screen-sharing or co-browsing options.
Artur Małek, head of selling at Finanteq, famous:
“Our digital department can even assist in giving video recommendation to VIP clients, transferring paperwork or verifying shoppers and authorizing transactions.”
Finanteq’s administration mentioned that it acknowledges the Coronavirus as a pandemic in accordance with how the World Well being Group (WHO) has outlined it (formally declared on March 12, 2020).
The Fintech firm confirmed that the promotion for its merchandise will finish when the WHO proclaims that the pandemic is over.