BY MATTHEW VARI
Bank South Pacific’s total digital banking system within the nation suffered a {hardware} failure situation throughout the peak Friday interval final week.
Intermittent system efficiency points started as early as Friday morning on the system that manages the switching for digital banking until round 10.54am when the {hardware} failed, shutting down all Automated Teller Machines (ATMs), EFPOS, and cell banking choices nationwide.
When the Put up-Courier contacted BSP group CEO Robin Fleming on Friday round 12pm, he stated the bank was within the means of switching over to its back-up {hardware} system.
“We’re switching over to our again up {hardware} and can inform our prospects of the standing of the changeover by social media and on line advices.
BSP apologises for the outage,” Fleming said.
On Saturday morning, in an replace to this paper, Mr Fleming indicated that EFTPOS and cell banking programs have been restored round 4pm on Friday afternoon, nevertheless, the ATMs have been nonetheless down which then impacted the others programs up till 10pm Friday night time.
“The system continued to experience instability and we initiated a move from our back up to our rebuilt production sever around 8.30pm last night,”he stated.
“All services, EFTPOS, ATM and mobile banking were restored at around 10.11pm last night and are available for our customers.”
Remark at main procuring areas indicated some areas like the favored Imaginative and prescient Metropolis Mega Mall in Port Moresby the place all ATMs have been nonetheless not working regardless of the system restoration, which the bank attributed weren’t system associated points skilled the day earlier than.
Mr Fleming stated on Saturday that the outages with the Imaginative and prescient Metropolis ATMs on Saturday shouldn’t be system associated and ATM groups have been engaged on bringing these ATMs again into operation.
