FDH Bank plc has unveiled a brand new upgraded FDH Cell Banking software in its quest to offer an elevated consumer expertise by way of a contemporary consumer interface.
Head of Advertising and Communications at FDH Bank plc, Levie Nkunika, stated in an interview with Nyasa Instances that the monetary establishment launched FDH Cell in 2013 because it positioned itself as a digital bank with main digital improvements that present comfort to its prospects and it prides itself with steady enchancment therefore the improve of the app.
“Our innovations are inspired by our customer requirements and are always cutting edge. In December 2019, we unveiled WhatsApp Banking, allowing customers to access FDH Mobile right on their WhatsApp Chat and today we are unveiling the new look and feel to make digital banking with FDH Mobile an enjoyable seamless experience,” stated Nkunika.
He stated among the many key options of the upgraded software embody biometric registration and entry, contactless transaction (Sound, QR Code, transfers), transfers (To Airtel Cash and Mpamba), Know Your Buyer (KYC) verification, card assortment level, in-app notifications, department locator and safety ideas.
“This updated application adds several benefits to users. It is more secure, seamless, and more convenient and customers will have better user experience,” stated Nkunika.
He stated the app could be downloaded on Google Retailer for android customers and App Retailer for IPhone customers.
Nkunika stated different providers accessible on FDH Cell embody transfers to FDH Bank Accounts, FDH Ufulu Digital Account, Pockets and different banks, stability enquiry and mini assertion, airtime buy (Your quantity and different quantity), TNM Information Bundle buy, Instaloan Product, invoice funds each postpaid (ESCOM, Waterboards, MRA, MASM, DSTV), invoice funds each pay as you go (ESCOM, SRWB, BWB, CRWB, NRWB, MASM) and Ufulu Digital Account.
“We will continue to give our customers the world class digital solutions on the market as our partners in facilitating their growth in this changing world,” stated Nkunika.
FDH Bank Plc listed on the Malawi Stock Alternate in August 2020 and is historically well-known for innovative digital monetary options and pioneered the cardless withdraws, whatsApp banking, digital loan software and disbursement, digital account opening, Deposit taking ATMs, amongst others.
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