HSBC is introducing HSBC One, a brand new built-in account which mixes no-fee primary banking companies with a complete suite of options for serving completely different features of consumers’ banking wants corresponding to on a regular basis banking, journey and worldwide, funding, safety, card and lending, payroll and MPF.
Greg Hingston, Regional Head of Wealth and Private Banking, Asia-Pacific and Head of Wealth and Private Banking, Hong Kong, HSBC mentioned, “HSBC One marks a positive step forward in personal banking services as we liberalise more and better banking solutions for our customers. HSBC One, a new proposition replacing HSBC Advance, is going to be the single integrated account with the best services and solutions for all our non-Premier and Jade customers.”
“Our mission is to make HSBC the one and only bank our customers need to support all their financial needs at different stages of life. The design of HSBC One aligns with our customer centric philosophy, where we endeavour to improve our services to meet the most pertinent needs of customers and address pain points in their service journey, especially among our younger customers,” he added.
The bank requested the youthful era to assist design HSBC One which might be launched formally on October 27. As a part of the launch of the account, HSBC Multi-currency Mastercard Debit Card will make purchasing and journey simpler and more cost effective. Along with a cash rebate on all spending, cardholders get the comfort of entry to a most of 12 currencies, arranging pre-exchange foreign currency echange at prospects’ most well-liked charges, spending with zero international forex transaction charges or annual charges, and withdrawing cash freed from cost from the worldwide HSBC ATM community.
The brand new ‘Wealth Booster’ of the account is a platform with monetary ideas, instruments and product options for buyers in any respect ranges. Prospects can get assist from the brand new ‘Wealth Coach’ service via ‘Live Chat’ on the bank’s web site, ‘Chat with us’ within the cell app, and 1-on-1 teaching within the department or through video convention.
Brian Hui, Head of Buyer Propositions and Advertising and marketing, Wealth and Private Banking, Hong Kong, HSBC, mentioned, “Based on the latest HSBC FinFit survey, many of these younger customers are struggling to start their wealth management journey, but only 56 per cent are confident in their ability to choose appropriate investment products. HSBC One will help them enhance their financial wellbeing while achieving their other personal ambitions.”
The bank has apprised that there might be steady upgrades together with further digital journeys within the HSBC HK Cell Banking App, which has not too long ago been re-launched with a extra user-friendly interface. Within the close to time period, the cell app will assist funding account opening and extra account opening.
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