Continues to Meet Buyer Wants Throughout this Unprecedented Time – Modifications to Retail Banking Companies
BUFFALO, N.Y., March 21, 2020 /PRNewswire/ — To assist safeguard the protection and well-being of its staff and prospects, M&T Financial institution [NYSE: MTB] right now introduced that it’s going to implement short-term retail department changes. As a necessary enterprise to the communities it serves, M&T Financial institution will maintain its branches open for the foreseeable future with a modified service mannequin as a way to serve prospects’ monetary wants and mitigate the affect of the COVID-19 pandemic. Modifications to Retail Banking Companies
“The challenges all of us face throughout this time are unprecedented. This short-term working mannequin adjustment will permit us to proceed to serve our communities throughout these troublesome occasions whereas making certain the well being and well-being of our staff and prospects – which stays our prime precedence,” mentioned Richard Gold, M&T President and Chief Working Officer. “We acknowledge the vital function our branches play within the communities we serve, and we need to proceed to be a trusted associate, whereas adapting and adhering to social distancing suggestions.”
The corporate’s objective is to proceed to offer banking providers whereas additionally looking for the well-being of staff and prospects. To realize this, all M&T ATMs and drive-up home windows will stay open, in addition to department teller strains that accommodate protected social distancing.
Efficient Monday March 23, department lobbies shall be open by appointment solely. Prospects ought to name 1-800-724-2440 to schedule a time that’s handy or go to mtb.com/places for location-specific particulars, together with hours, providers and department contact data.
M&T Financial institution prospects have acquired notification of those short-term department service mannequin adjustments.
These actions are supported by the pledge that M&T is making to its prospects in response to the present pandemic. Particularly:
- We are going to try to the very best of our capability to offer our prospects and communities with the best potential degree of service underneath extraordinary and evolving circumstances.
- We are going to do all we will to guard the well being of our prospects and colleagues whereas at our services.
- We are going to go above and past to assist prospects and communities get by way of this difficult time.
- We are going to talk in a well timed and clear means about points affecting our constituents.
“The providers we offer our prospects and communities throughout these troublesome occasions are extra essential than ever,” mentioned Mr. Gold. “We proceed to work intently with native, state and federal officers and take the recommendation of the Facilities for Illness Management and Prevention (CDC) and World Well being Group (WHO) as we steadiness these wants with the protection of all concerned.” Modifications to Retail Banking Companies.
M&T prospects can conveniently keep related to their accounts by utilizing ATMs, MTB.com, on-line, chat, phone or the M&T Cellular app. Utilizing these instruments, prospects could make deposits or withdrawals, switch funds and verify balances. Prospects who want help using On-line or Cellular Banking instruments, or downloading the app, might go to MTB.com or contact M&T’s Buyer Care Heart at 1-800-724-2440. Prospects who want private help are inspired to name their native department.
In an effort to help prospects who could also be experiencing monetary hardship because of the COVID-19 pandemic, M&T just lately introduced a collection of actions designed to supply aid together with suspending ATM charges, payment aid on deposit and lending options, assist with mortgage and different loans and enterprise buyer aid. For particulars go to: www.mtb.com/be-informed
Watch out for Scams: Throughout occasions of heightened worry and confusion, scammers need to make the most of these conditions. Their objective is to achieve entry to your accounts and steal delicate data.
Look out for misleading emails, texts, and telephone calls that will appear to be they’re coming from respected firms, charities or authorities businesses such because the CDC and WHO. Study extra on how to concentrate on the various kinds of fraud so you may assist shield your private and monetary data. Modifications to Retail Banking Companies.