As of Monday, March 30, Oriental BanK will probably be limiting service in its department lobbies to purchasers with appointments to be able to shield the well being of the neighborhood. Clients are requested to schedule an appointment on-line at www.orientalbank.com/vi or by calling their native department: St. Thomas at 774-0037 or St. Croix at 778-5350. Appointments will probably be scheduled between 9 a.m. and 1 p.m., Mondays by way of Saturdays.
Ganesh Kumar, chief working officer, stated “For Oriental, crucial factor proper now’s the well being of our prospects and our staff. To make sure this, we will probably be serving our prospects inside the branches solely by appointment. As a result of name to keep at house and solely exit for what’s strictly crucial if the shopper wants a service on the department, we invite them to coordinate an appointment by way of www.orientalbank.com/vi, underneath the Contact Us part, and they’re going to have the ability to choose the department and the popular time till 1 p.m. With these initiatives, we proceed to strengthen the mandatory measures to counteract the unfold of COVID-19 whereas nonetheless offering the important providers that prospects want.”
The providers to be provided within the branches by appointment are the important providers, such because the substitute of playing cards and claims, amongst others. Money transactions and all common transactions that prospects frequently do with tellers will probably be executed by way of the drive-thru 8:30 a.m. till three p.m., Mondays by way of Fridays and 9 am to 1 pm., Saturdays.
Oriental urges its prospects to remain related by way of On-line Banking and Cellular Banking, which supplies them with 24/7 banking entry.
As well as, cellphone service facilities will proceed to function throughout the next hours:
- Clients can name 787-766-4999, from Eight a.m. to 11 p.m., Mondays by way of Sundays.
For updates of service schedules and to maintain knowledgeable about different updates, entry https://orientalbank.com/en/scotiabank/vi/coronavirus-vi-updates/