Qatar Islamic Financial institution (QIB) is urging prospects to financial institution safely by utilizing its cell utility, in addition to the Private and Company Web banking platforms to fulfil all of their banking necessities, limiting the necessity to go to a department in consideration of the continued pandemic.
In assist of this initiative, QIB assures prospects that its 24/7 customer support name centre can be obtainable to deal with all their inquiries.
These steps come as a part of the financial institution’s initiative to encourage prospects to go for a contact-free and secure banking expertise to safeguard prospects, staff, and your complete group.
QIB is strongly advising company and retail prospects to prioritise the usage of QIB’s on-line platforms to hold out all their banking wants.
Prospects are additionally requested to minimise the usage of money as a lot as doable, maximise the usage of money and cheque deposit machines and Distant Deposit Seize (RDCs) for company cheque processing.
Company purchasers are urged to handle their banking providers remotely, as their whole day by day banking wants is accessible on QIB’s Company Web Banking.
Via the platform, company prospects could make native and worldwide transfers, apply for Letter of Credit score (LCs) and Financial institution Assure (LGs), test balances, handle liquidity, request statements, pay utility payments, open and handle mounted deposit accounts, handle company bank cards, handle cheques, and request card and cheque guide replacements to be delivered to their addresses.
For a contact-free banking expertise, retail prospects can fully financial institution remotely utilizing QIB’s Cellular App or Web banking that has over 90 options, obtainable 24/7, that serve the day by day prospects’ banking wants.
It hosts a wide range of providers corresponding to native and worldwide transfers, fee of utility payments, managing and settling bank cards, assertion requests, opening and managing accounts, checking balances, requesting account or wage certificates, making use of for brand new finance or bank card, and requesting card and cheque guide replacements to be delivered to their addresses.
QIB has 180 ATMs strategically-placed throughout the nation, 40 of them are money and cheque deposit machines, eliminating the necessity to work together with a teller within the department.
To additional restrict contact in branches, QIB has Interactive Teller Machines (Reside Teller) for purchasers to speak to a financial institution teller through actual time audio/video to conduct the identical banking transactions provided at a daily department.
The machines are being repeatedly cleaned and hand sanitisers are put in subsequent to every machine for purchasers to make use of earlier than and after finishing their transactions.
QIB Group CEO Bassel Gamal mentioned: “As a way to defend our prospects and staff throughout this medical disaster, we strongly urge all of our prospects to make use of our cell utility and on-line platforms to fulfil their day by day banking wants remotely.
“Our financial institution has repeatedly invested in upgrading our on-line platforms to make sure our prospects have a straightforward, safe and handy banking expertise, that doesn’t require a department go to.
“As a socially accountable organisation and to assist the nation’s efforts, we’re additionally creating consciousness to our prospects and staff on learn how to defend themselves. A key measure to restrict the unfold of the coronavirus illness is to transact by way of distant, digital channels and restrict buyer and worker bodily contact.”
The QIB cell App has undergone an immense transformation through the years, to maintain up with the hyper-connected, on-line world.
Updates repeatedly made on the App make it simpler than ever to financial institution on the go, 24/7, as they had been developed to satisfy the purchasers’ day by day banking necessities.
To obtain the App, prospects can go to Apple App Retailer or Google Play Retailer and seek for the key phrase QIB Cellular App.
Prospects can simply self-register utilizing their debit card quantity and PIN.
Present QIB cell App customers can get pleasure from the brand new service by updating the App from their respective shops.
Company purchasers that want to register for the company Web banking ought to contact their relationship supervisor or submit a request on-line.