Doha: Taking into account the continuing pandemic, Qatar Islamic Financial institution (QIB) has urged clients to financial institution safely through the use of its cell software in addition to the Private and Company web banking platforms, to meet all of their banking necessities, limiting the necessity to go to a department.
In help of this initiative, QIB assures clients that its 24/7 customer support name middle can also be obtainable to handle all their inquiries. These steps come as a part of the Financial institution’s initiative to encourage clients to go for a contact-free and secure banking expertise, in an effort to safeguard clients, staff and the whole neighborhood.
QIB is strongly advising company and retail clients to prioritize using QIB’s on-line platforms to hold out all their banking wants. Clients are additionally requested to reduce using money as a lot as attainable, maximize using Money & Cheque Deposit Machines and Distant Deposit Seize (RDCs) for company cheque processing.
Company purchasers are urged to handle their banking companies remotely, as all of their day by day banking wants can be found on QIB’s Company Web Banking. By means of the platform, company clients could make native and worldwide transfers, apply for Letter of Credit score (LCs) and Financial institution Assure (LGs), test balances, handle liquidity, request statements, pay utility payments, open and handle fastened deposit accounts, handle company bank cards, handle cheques, and request card and cheque ebook replacements to be delivered to their addresses.
For a contact-free banking expertise, Retail clients can fully financial institution remotely utilizing QIB’s Cellular App or Web Banking that has over 90 options, obtainable 24/7, that serve the day by day clients’ banking wants.
It hosts a wide range of companies akin to native and worldwide transfers, fee of utility payments, managing and settling bank cards, assertion requests, opening and managing accounts, checking balances, requesting account or wage certificates, making use of for brand new finance or bank card, and requesting card and cheque ebook replacements to be delivered to their addresses.
Bassel Gamal, QIB’s Group CEO, mentioned: “In an effort to defend our clients and staff throughout this medical disaster, we strongly urge all of our clients to make use of our cell software and on-line platforms to fulfil their day by day banking wants remotely. Our financial institution has repeatedly invested in upgrading our on-line platforms to make sure our clients have a simple, safe and handy banking expertise, that doesn’t require a department go to. As a socially accountable group and to help the nation’s efforts, we’re additionally creating consciousness to our clients and staff on tips on how to defend themselves.
A key measure to restrict the unfold of the Coronavirus illness is to transact by means of distant, digital channels and restrict buyer and worker bodily contact.”
The QIB Cellular App has undergone an immense transformation through the years, to maintain up with the hyper-connected, on-line world. Updates usually made on the app make it simpler than ever to financial institution on the go, 24/7, as they had been developed to fulfill the shoppers’ day by day banking necessities.
To obtain the App, clients can go to Apple App Retailer or Google Play Retailer and seek for the key phrase: QIB Cellular App. Clients can simply self-register utilizing their debit card quantity and PIN.
Current QIB Cellular App customers can take pleasure in the brand new service by updating the App from their respective shops. Company purchasers that want to register for the company web banking ought to contact their relationship supervisor or submit a request on-line.