KINGSTON, Jamaica — Scotiabank clients now have zero-rated information entry to the newly relaunched Scotiabank cellular app through each main telecommunications networks – Digicel and Move.
This announcement follows widespread efforts by the bank to encourage the elevated use of digital transactions as Jamaica navigates the evolving COVID-19 outbreak.
David Noel, President and CEO of Scotia Group shared that the establishment prioritised simpler entry as a part of its ongoing digital transformation programme to higher serve clients.
“Digital banking is an important part of our service offering, especially now as we work to contain the COVID-19 virus. Managing data charges has been a challenge for some customers, especially those who are facing financial difficulty and we have now removed that obstacle for them. We are proud to be the first local bank to offer this option where access to our mobile banking app will attract no data charges to our customers. We believe this will be even more important as we embrace a more digital future.”
Government Vice President of Retail Banking, Audrey Tugwell Henry commented “Our mobile banking app also offers services which are not available in branch including utility bill payments and mobile phone top up. Customers can also check accounts balances, access statements and transfer funds to other banks. Online options for conducting transactions will become increasingly important as we define what our new normal will be once the current health crisis subsides. Additionally, for those customers who have Internet access, we are strongly encouraging them to sign up for online banking which is also convenient, low costs and most importantly keep persons physically distant to minimise any potential exposure to the coronavirus.”
Scotiabank stated it started providing cellular banking entry with out information prices on the Digicel community in February 2019 and just lately coordinated the identical entry with C&W Enterprise Options for Scotiabank clients on the Move community.
Prospects should have a knowledge plan with a view to entry this selection however utilizing the Scotia Caribbean cellular app is zero rated and won’t entice information prices.
This newest supply follows the current improve of the Scotia cellular banking app in March 2020.
The bank stated it has seen a marked enhance in on-line banking in current weeks as clients search to seek out methods to conduct needed transactions whereas observing the advisable bodily distancing pointers.
It knowledgeable that on-line and cellular banking transactions now account for about 22 per cent of its complete transactions whereas in-branch transactions now account for 10 per cent.
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