Scotiabank clients now have zero-rated information entry to the newly relaunched Scotiabank Cellular App by way of each main telecommunications networks – Digicel and Move, the monetary establishment stated on Friday.
This announcement follows widespread efforts by the bank to encourage the elevated use of digital transactions as Jamaica navigates the evolving coronavirus (COVID-19) pandemic.
David Noel, President and CEO of Scotia Group shared that the establishment prioritised simpler entry as a part of its ongoing digital transformation programme to higher serve clients.
“Digital banking is an important part of our service offering, especially now as we work to contain the COVID-19 virus. Managing data charges has been a challenge for some customers, especially those who are facing financial difficulty and we have now removed that obstacle for them. We are proud to be the first local bank to offer this option where access to our mobile banking app will attract no data charges to our customers. We believe this will be even more important as we embrace a more digital future.”
David Noel, President and CEO of Scotia Group
Govt Vice President of Retail Banking, Audrey Tugwell Henry commented, “our mobile banking app also offers services which are not available in branch including utility bill payments and mobile phone top up.”
Prospects may examine accounts balances, entry statements and switch funds to different banks. On-line choices for conducting transactions will turn out to be more and more vital as we outline what our new regular can be as soon as the present well being disaster subsides.
Tugwell-Henry additional stated, “for those customers who have internet access, we are strongly encouraging them to sign up for online banking which is also convenient, low costs and most importantly keep persons physically distant to minimise any potential exposure to the coronavirus.”
Scotiabank started providing cell banking entry with out information expenses on the Digicel community in February 2019 and lately coordinated the identical entry with C&W Enterprise Options for Scotiabank clients on the Move community.
Prospects should have a knowledge plan so as to entry this feature however utilizing the Scotia Caribbean Cellular App is zero rated and won’t entice information expenses. This newest supply follows the latest improve of the Scotia cell banking app in March 2020.
Whereas on-line and cell banking adoption has been rising steadily lately, the bank stated it has seen a marked improve in latest weeks as clients search to seek out methods to conduct essential transactions whereas observing the really helpful bodily distancing tips.
On-line and cell banking transactions now account for roughly 22 per cent of Scotiabank’s complete transactions whereas in-branch transactions now account for 10 per cent.