We’re disrupting the area via a mixture of environment friendly and agile software program improvement, sturdy function set choices, aggressive pricing and a problem-solving mindset
MISSISSAUGA, Ontario (PRWEB)
Might 30, 2020
TPV360, a division of the well-established Buyer Expertise Know-how Firm and World Contact Heart Operator, ContactPoint, 360, Inc., has reimagined the third-party verification course of from the bottom up. The subsequent technology TPV360 Third-Get together Verification platform features a cloud-based portal with accompanying cellular functions for Android and iOS.
The brand new TPV360 platform, designed by buyer expertise and compliance specialists after many years of serving extremely regulated industries, is purpose-built to fill important gaps throughout the TPV course of and supply options primarily based on enter from TPV360 subject material specialists, the in-house software program improvement group and scores of shoppers through the years. The system, loaded with intuitive options, is rapidly adopted by shoppers, BPOs, and customers throughout your entire transactional ecosystem. TPV360 has included a number of ranges of automated safety protocols for telesales, retail/kiosk gross sales, door to door gross sales by way of reside agent or self-verification via SMS hyperlink or e mail.
Key Options: The most effective function units all below one roof.
Some key options embrace identification checks, multifactor authentication by way of cellphone, e mail and SMS, geo-tracking, credit score evaluations, distant recording functionality, fraud alerts for administration, digital contracts, and e-signatures with variations that facilitate all elements of the verification course of. Realtime dashboards hold shoppers, distributors, and brokers up to the mark with dynamic reporting by way of customizable permission-based entry.
“We have been within the buyer expertise sector for nicely over a decade now. During the last 12 months, our TPV360 mission group has interviewed key stakeholders, together with shoppers, distributors, compliance authorities, and customers, to ensure we thoughtfully thought-about and fine-tuned each touchpoint within the system throughout improvement,” mentioned Asad Mirza, CEO, and Founding father of TPV360 and its mum or dad firm, ContactPoint, 360. Inc.
The TPV360 method takes into consideration all customers that work together with the system and goes the additional mile to make sure that every interplay gives an environment friendly and user-friendly expertise and most significantly, outcomes.
Shoppers inside extremely regulated industries like vitality, healthcare and finance have to drive income or finalize transactions in a compliant method. They should confirm whom they’re doing enterprise with and if the patron meets particular predetermined standards. These shoppers will need to have measures in place to ensure inner or exterior salespeople are working inside firm insurance policies and governmental tips. All information throughout a number of distributors is protected by state-of-the-art safety measures and is definitely accessible by authorized shopper stakeholders in actual time by way of dashboard reporting.
Gross sales Departments and Exterior Distributors: This group should be empowered with instruments that make the gross sales course of as streamlined as attainable. They should see the place they’re in opposition to objectives or gross sales quotas at any given time. Whether or not they’re promoting on the cellphone, at a retail location, or door to door, TPV360 gives brokers, and gross sales managers have to know information by way of the online or cellular interfaces. Mangers answerable for monitoring efficiency get actual time reporting by way of our on-line portal and provided with crimson flag alerts to attainable behavioral or compliance violations.
Customers: The primary impression of a brand new buyer is extraordinarily essential. If identification checks out, the sale is compliant and closed, it should nonetheless be verified by an goal third occasion inside extremely regulated industries. This may be irritating for customers as they only went via a complete sale pitch and agreed to the supply. TPV360 makes this important stage of the method simple by offering many choices. Conventional voice verification, e mail, SMS are all obtainable relying on native laws.
“We’re disrupting the area via a mixture of environment friendly and agile software program improvement, sturdy function set choices, aggressive pricing and a problem-solving mindset” mentioned Mark Rodrigue, SVP Operations and World Progress for TPV360 and ContactPoint, 360. Inc.
The mission of TPV360 is to supply a extra holistic service so shoppers can get one of the best know-how obtainable all below one roof together with new proprietary options filling important gaps which have existed within the market for a few years.
Third occasion verification is a will need to have for a lot of industries. TP360 has developed a service that’s designed to fulfill stakeholders throughout the board from Compliance, IT, Authorized, and Operations. CFOs and accounting are delighted with our simple and aggressive pricing model.
Seeing is believing. Contact us at this time for a reside demo of the system. We’d love the chance to point out you ways our world know-how can drive income, enhance effectivity and mitigate prices.
For gross sales info please contact Adrian Barry, Senior Gross sales Engineer by cellphone at 832-930-4343
Or e mail at [email protected]
Based in 2019, TPV360, a division ContactPoint 360, Inc. is a Service as a Software program (SaaS) supplier providing end-to-end third-party verification options by way of a subsequent technology cloud-based platform and cellular functions for Android and iOS. Our encrypted cloud-based platform and cellular utility options, allow a number of kinds of third-party verification, together with telesales, door-to-door, and kiosk/retail gross sales efforts. TPV360 gives a number of layers of fraud safety and compliance-related instruments to mitigate threat. On the identical time, our cloud-based system and cellular apps assist drive gross sales via a clear and intuitive consumer interface that allows salespeople to enter information extra effectively and shut extra accounts. TPV options are designed for extremely regulated industries resembling vitality suppliers, utilities, healthcare (payer and supplier) and banking/finance.
About ContactPoint 360:
Based in 2007, ContactPoint 360 (https://contactpoint360.com/) is a Canadian international buyer expertise firm with contact heart places throughout North America, South America and Asia. The corporate gives enterprise course of outsourcing (BPO), multichannel buyer expertise options together with voice, e mail, chat and social media. ContactPoint 360 providers main worldwide shoppers throughout a wide range of enterprise sectors together with vitality, finance, retail, telephony and healthcare.
Tony Aiello [email protected]360.com