TymeBank was launched simply 18 months in the past and has already been rated as one of many prime three digital banks in South Africa by SITEisfaction. It follows on from the current Forbes accolade, which claimed TymeBank because the second greatest bank within the nation as a result of its excessive ranges of buyer satisfaction and key qualities like belief, banking charges, digital companies and monetary recommendation.
The most recent report measures buyer satisfaction with digital banking companies – TymeBank was recognised for the bank’s user-friendliness, security options and affordability. Affordability was significantly appreciated by those that had not too long ago switched, with the bulk saying they switched due to the bank’s low transaction charges and market-leading high-interest charges on all financial savings.
In keeping with the report, banks historically carry out higher amongst main customers of an account (the bank account used most frequently for all banking transactions) than secondary customers, however this was not the case with TymeBank: each its Web and cellular banking platforms carried out exceptionally nicely amongst main and secondary customers.
TymeBank CEO, Tauriq Keraan, stated: “As with the Forbes accolade, we again value the objective commentary from independent industry players on how we engage our customers. Our primary goal is to make banking services more accessible to ordinary South Africans.”