The United Bank for Africa (UBA) Plc has upgraded its cell banking software, introducing a lot of interactive options to help banking, while permitting clients to carry out limitless transactions with easy faucets on their cellphones.
The bank disclosed this in an announcement yesterday.
The Group Head, Digital Banking, Sampson Aneke, mentioned UBA goals to offer the very best value attainable for its clients by way of a extra interactive, person pleasant interface that makes out there a myriad of alternatives from the consolation of consumers’ properties.
He defined that the brand new cell app would now immediate customers to make use of their machine enabled biometrics, including that the menu has been lowered and divided into sub-menus to allow customers view Transaction Historical past, Internet worth, Tendencies amongst others at a look.
“With the new interface, the user can now see all the transfer options including the saved beneficiary option at a glance and can even order food for delivery via the app,” he mentioned.
Prospects who subscribe to the approach to life providing on the app will get pleasure from entry to the free on-line medical physician, an excellent response to the brand new norm created by Covid-19 pandemic.
Different options of the app, as highlighted by Aneke, embody the reside chat possibility, the place customers can talk on the go along with devoted employees skilled to help with any enquires and challenges; biller validation; in addition to group switch – a brand new menu the place customers can create teams, save members and switch funds to as much as 100 members on the group.
“This Group Beneficiary switch function which does a single lumpsum debit and a number of credit to beneficiaries regardless of banks the place their accounts are domiciled, makes the upgraded UBA app, the primary app in Africa to have the ability to pay salaries, thus addressing a significant want within the MSME area.
“Another exciting feature that we have already started receiving rave feedback from our customers for, Is the one that enables users make loan Requests via Click Credit(For Salary Account Holders) or Quick loans which is available to both savings and current account holders. Our customers have already started to enjoy these services, and I can tell you that they are very pleased with these new offerings,” Aneke mentioned.
UBA’s Group Managing Director, Kennedy Uzoka, expressed delight in regards to the improve of the brand new cell app and said that the bank’s quite a few investments into digital transformation has begun to yield good returns for patrons, going by the evaluations already acquired.
“I would like to let you know that all the investments we have made over the years in the area of technology will begin to yield now, because already UBA’s new Mobile Banking App demonstrates our resolve to provide unparalleled experience across all our channels is in line with UBA’s vision to dominate Africa’s digital banking space,” Uzoka mentioned.