Urban Outfitters : Outfillers taps Qlik to put real-time data in hands of managers, associates
The cloud analytics technology will help drive decision-making and boost customer satisfaction, according to a press release, by providing dashboards and reports updated with fresh data every two minutes. The initiative will also consolidate three previously separate reporting locations into one central Qlik hub, creating efficiencies that will give employees back essential time to increase customer engagement and satisfaction.
“Our data strategy is centered on maximizing the efficiencies and scalability of the cloud, and whenever possible creating cloud-to-cloud synergies,”
Now, through one central Qlik location, every store employee can get up to the minute data on all aspects of the individual store’s KPIs, including things like inventory receipts, store conversions, exceptions analysis and top 50 sales by store — and act on those insights immediately. One important benefit to
The ability for store managers and associates to share unique views into current data in one location will help align individual store strategies for maximum flexibility and customized market conditions.
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