Transit agencies are quickly moving ahead with technological improvements such as contactless ticketing, campaigns indicative of a bigger push to mitigate the book coronavirus.
Transit programs in Austin, Texas, and Orange County, Calif., recently announced updates to their fare-collection systems between mobile-ticketing, account-based fare applications and contactless payment.
“The push for agencies to move to truly contactless, the market was shifting that way, but the acceleration of the market right now has never been as high as it is,” stated Eric Reese, CEO of Bytemark, a transit tech company, leading mobility-as-a-service (MaaS) deployments in the Orange County Transportation Authority (OCTA) and Capital Metro in Austin.
Austin intends to introduce updates later this season to permit for “tap and go” obligations, in addition to attributes to permit passengers to load their balances in cash in retail places, providing “unbanked” passengers an entrance to the contactless fare method. The upgraded cuisine surgeries system is called Bytemark Bridge, including platforms for trip-planning, fare payment, parking control and other characteristics.
“It has always been our goal to offer contactless solutions to decrease dwell time and improve trip on-time performance, but with the COVID-19 pandemic, the need for less interaction between customers, equipment and bus operators took on a much higher priority,” stated CapMetro spokesperson Jenna Maxfield.
The technology is currently being used at CapMetro for specific purposes. On the other hand, the current announcement indicates a growth, with a number of the newest features offered within the upcoming few months, as well as the retail element in ancient 2021, said Reese.
Bytemark can also be partnering with the Orange County Transportation Authority (OCTA) to replace the agency’s mobile-ticketing system.
The payment-as-a-service (PaaS) and mobility-as-a-service (MaaS) projects in Austin and Orange County are a part of an overall tendency among transit agencies to incorporate account management and management payment to mobile devices.
Further incorporating fare payment across distinct mobility platforms and providers, for example shared bicycles, scooters or automobiles, has become the endgame for any range of transit associations. This objective is well within reach, state transit watchers.
“The technology is there. There’s no question about that,” Nir Erez, creator and CEO of Moovit, an Israeli mobility-as-a-service supplier and trip-planning program, stated throughout the CoMotion Miami virtual seminar in early July.
Where the procedure has slowed, said Erez, is frequently from the public regulatory distance, but cities such as New York and Los Angeles have been revealing progress.
CapMetro may even add the city’s bike-share app to its platform, including MetroBike — using its fleet of a few 700 bicycles — to its own transit system this autumn, said Maxfield.
Bytemark has been creating a fare collection system with the capability to operate across mobility services for transport projects in cities such as Columbus, Ohio.
“This is something that will be used here in Austin, for some of the bike-share and ride-share functionalities, where they’ll be able to use a single account,” stated Reese.
“It’s quite an innovative, kind of next step for touching the underbanked, and providing solutions for across the entire spectrum of riders,” he included.