Garmin is lastly giving its customers extra details about the system outage the corporate has been coping with because the morning of July 23rd. The corporate has simply confirmed earlier stories that it was the sufferer of an exterior cyber assault that encrypted a few of the firm’s techniques. This assault led to disruption to a bunch of Garmin’s techniques, together with “website functions, customer support, customer facing applications and company communications.” Crucially, Garmin says it has “no evidence” that any buyer knowledge, together with cost data saved in Garmin Pay, was accessed by the perpetrators.
Whereas issues have slowly been coming again on-line, Garmin confirmed it’ll nonetheless be just a few days at first is again to regular. The corporate additionally careworn that it’ll possible take a little bit of time for every thing to sync again up absolutely as soon as these on-line companies are working once more. Lastly, Garmin stated the performance of its merchandise weren’t affected apart from these on-line elements — however given how essential such connectivity is for wearable units, that’s possible little consolation to customers who’ve been operating into issues for days now.