SalesForce – Conversational Sales Platform Company Qualified Raises $51 Million
- Qualified — a conversational sales and marketing platform for companies that use Salesforce — recently announced $51 million in financing. These are the details.
Qualified — a conversational sales and marketing platform for companies that use Salesforce — recently announced $51 million in financing led by Salesforce Ventures with additional participation from existing investors including Norwest Venture Partners and Redpoint Ventures. And the investment reinforces Salesforce’s commitment to Qualified as the only conversational sales and marketing platform purpose-built for Salesforce Sales Cloud, and comes shortly after Salesforce CMO Sarah Franklin joined Qualified as a board of directors observer and former Salesforce SVP Dan Darcy joined Qualified as Chief Customer Officer.
This round of funding will be used to fuel product innovation and expand the Qualified team in all key functions including engineering, sales, marketing and customer success. And Qualified plans to more than double its headcount by the end of the year.
Since the Series A round of funding in August 2020, Qualified has:
— Closed a record-breaking fiscal year with 800% revenue growth
— Recorded an unprecedented 175% net customer revenue retention rate
— Launched the tenth major version of its groundbreaking platform with Qualified X
— Seen industry leaders like Adobe, Matterport, Poly, Sodexo, SurveyMonkey, Talend, Tech Data, and VMware join its growing roster of enterprise customers
As companies are doubling down on digital engagements this past year, they realized the untapped potential of their biggest digital channel — the corporate website. And Qualified alerts companies the moment an important buyer arrives on the website, arming sales teams with the tools to meet with them instantly via live chat, chatbots, voice calls and screen sharing.
Through Qualified, the corporate website is no longer only marketing real estate; it’s now the place to have sales conversations with important buyers. And Qualified customers report massive ROI. For example, OwnBackup generated over $6 million in pipeline, Gamma generated over $13 million in pipeline, and Bitly reported a 6X increase in pipeline within a few months of go-live.
“Conversational sales and marketing is no longer a ‘nice to have.’ It’s mission-critical for fast-growing businesses, and table stakes for modern buyers. The world’s top CMOs and demand gen leaders are turning to Qualified as a new way to meet with their most important buyers the moment they arrive on the website. There’s no better partner than Salesforce Ventures to help us accelerate Qualified’s growth and bring this solution to Salesforce customers around the world.”
— Kraig Swensrud, co-founder and CEO at Qualified
“Qualified represents an entirely new way for B2B companies to engage buyers. When marketing and inbound sales teams use this solution with Sales Cloud, the #1 growth platform for sales, they see a notable impact on pipeline. We are thrilled about our growing partnership with Qualified and their success within the Salesforce ecosystem.”