Looking to maintain their busy bee form in ensuring that their readers only play at worthwhile casino sites, Casinobee.com has launched a complaints section. This welcome addition to the platform enables users to submit complaints concerning issues such as payments and bonuses.
The operator placed under the microscope by the complaint can then respond, after which the entry gets marked as solved. Everything, including the submitted complaint, plus whether or not the concerned operator responded with a solution, is public, thus serving as a benchmark for evaluating the best online casinos out there.
How it works
Submitting a complaint about an operator requires you to create an account at Casinobee.com first. The process is easy, only requiring a username, email address, and password.
Registered users who want to submit a complaint need to visit the complaint section first by clicking the complaints tab. From here, they can click the submit complaint button and fill in the complaints form. You will be required to select the issue type, the casino, your username at the casino, country, disputed amount (if any) & the currency, title of the complaint, and a detailed description of the problem you are facing. The issue presets, which you can just click on, include payment problems, bonus issues, accounts handling, and software problems.
Who is the complaints section for?
What Casinobee.com has done here is simply remarkable. Anyone who feels dissatisfied after playing in an online casino can publicly launch a complaint to get a solution. This whole process serves better in provoking the operators to not only act but do so quickly to build a good reputation on a platform that has enjoyed tremendous growth since launch. It shows just how the platform is dedicated to pushing operators to provide their customers with the best experience possible. So, to answer the question posed, the new section will benefit both the operators and the punters.
Like all other affiliates, Casinobee.com aims to be the number one go-to resource for the modern casino player. With that in mind, the experts behind the platform are committed to providing information about online casinos, bonuses, games, and the happenings in the iGaming universe in seven languages.
On their side, players recognize Casinobee.com as a trusted service where they can find dedicated guides and sections such as crypto casinos on Casinobee.com in their native language. They sit back and soak in the wealth of casino knowledge that leaves them well-informed and better placed to take charge of their online casino experience.
The team is composed of over 30 multilingual professionals who are backed by years of experience in fields such as marketing and content curation. They ensure that every piece of information published on site is unbiased and supported by facts, and thus verifiable if need be.
To ensure the safety of players, Casinobee.com strongly advocates for responsible gambling. According to them, they only recommend casino brands that meet their criteria for selecting the very best in the industry.